Satish Maggidi
Khobar,04
Summary
Dedicated Room Attendant with a proven track record at Kempinski Al Othman Hotel, excelling in guest relations and time management. Expert in deep cleaning protocols and room preparation, I enhanced guest satisfaction through personalized setups and effective teamwork, ensuring a pristine environment that consistently exceeded expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Room Attendant
Kempinski Al Othman Hotel
02.2019 - Current
Responded to guest requests by providing toiletries and personal care items. Maintained cleanliness in common areas, hallways, and guest rooms through vacuuming, dusting, and deep-cleaning tasks, ensuring a high standard of cleanliness to enhance guest experiences. Followed safety protocols with cleaning supplies, set up cleaning carts with fresh linens and requested items, and demonstrated flexibility across various room types. Successfully managed time and collaborated with staff to optimize room turnover and minimize guest delays, also training new employees in cleaning protocols. Special setups were provided for guests, such as honeymoon and birthday arrangements, contributing to overall guest satisfaction.
Education
High School Diploma -
Andhra Pradesh Open School Society
Hyderabad, India12-2009
Skills
- Teamwork
- Room preparation
- Lost and found procedures
- Floor vacuuming
- Professional appearance
- Trash waste and removal
- Linen replacement
- Organizational skills
- Problem-solving
- Guest service and support
- Floor cleaning, polishing, and waxing
- Multitasking and prioritizing
- Adaptability and flexibility
- Deep cleaning protocols
- Time management abilities
Certification
- Employee Of The Month [Kempinski hotel]-[2022]
- My Moments [Kempinski hotel]-[2021]
- Loyalty Award 3 Years [Kempinski hotel]-[2022]
- Loyalty Award 5 Years [Kempinski hotel]-[2024]
- Appreciation Award [Kempinski hotel]-[2023]
- Appreciation Award [Kempinski hotel]-[2021]
- Appreciation Award [Kempinski hotel]-[2022]
- Appreciation Award [Kempinski hotel]-[2025]
- Special Recognition [Kempinski hotel]-[2020]
- Nominated Employee Of The Month [Kempinski hotel]-[2021]
- Nominated Employee Of The Month [Kempinski hotel]-[2019]
Languages
Telugu
English
Hindi
Arabic
Timeline
Room Attendant
Kempinski Al Othman Hotel
02.2019 - Current
High School Diploma -
Andhra Pradesh Open School Society