Sattam Alkhalifa
Riyadh,Saudi Arabia
Overview
5
5
years of professional experience
Work history
Operations Supervisor
House of Entertimant
Al Bahah, Saudi Arabia
07.2022 - 08.2022
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Created and implemented strategies for improved operational efficiency, maximising profit potential.
- Performed root cause analysis in deficient areas to identify and resolve central issues.
- Motivated and trained employees to maximise team productivity.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
EXPERIENCE Zone Manager
House of Entertaiment
06.2021 - 05.2022
- Report program status to Service Management on a timely basis
- Manage and motivate excellent performance and organization of office staff and drivers to support business targets
- Lead and manage daily operations
- Lead cross‑functional support teams on continuous improvement projects and initiatives
- Leadership & Employee Development
Operation Manager
House of Entertaiment
01.2020 - 06.2021
- Oversee all operations
- Analyze existing processes
- Identify areas for improvement
- Outline initiatives that align with company goals
- Coordinate teams
Operation Supervisor
House of Entertaiment
03.2019 - 12.2019
- Overseeing inventory needs and undertaking office management and administration
- Motivating and supervising employees
- Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings
- Designing and implementing departmental policies, procedures, goals, and objectives
- Evaluating and reporting on department metrics to upper management.
Volunteer
Benya Events
02.2019 - 03.2019
- Locate bottlenecks and streamline existing processes
- Coordinate teams
- Volunteer
Benya Events
02.2018 - 03.2018
- Locate bottlenecks and streamline existing processes
- Coordinate teams
Education
Bachelor's Degree -
King Saud University
2023
Skills
- Time Managment
- Teamwork
- Adaptability
- Problem Solving
- Communication Skills
- Presentation Skills
- Creative Thinker
- Decision Maker
- Negotiate
- MS Office
- Customer relations
- Employee performance analysis
Timeline
Operations Supervisor
House of Entertimant
07.2022 - 08.2022
EXPERIENCE Zone Manager
House of Entertaiment
06.2021 - 05.2022
Operation Manager
House of Entertaiment
01.2020 - 06.2021
Operation Supervisor
House of Entertaiment
03.2019 - 12.2019
Volunteer
Benya Events
02.2019 - 03.2019
Benya Events
02.2018 - 03.2018
Bachelor's Degree -
King Saud University
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