SAUD ALQAHTANI
Summary
Operations and Billing Specialist with expertise in financial task management, data analysis, and issue resolution. Proven ability to enhance internal processes through strong analytical and communication skills. Demonstrated commitment to accuracy and efficiency in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Billing & Claims Specialist
Sultan Bin Abdul-Aziz Humanitarian City
09.2019 - 12.2025
- Processed claims via Nphies and Waseel with high accuracy and timely submission.
- Investigated and resolved returned or rejected claims through audits and root cause analysis.
- Coordinated with operational and financial teams to rectify billing discrepancies.
- Submitted government and sponsor claims, including MOI and PSS, ensuring prompt follow-up on collections.
Education
English Language -
Shaqra University
Skills
- Claims management (government and private)
- Insurance portals (Waseel, Nphies)
- Data analysis and Microsoft Excel
- Financial reporting and collections
- Communication and collaboration
- Problem solving
- Time management and multitasking
- Attention to detail
- Relationship building (patients and sponsors)
Certification
- Revenue Cycle Management Course
- Professional Skills for the Internal Auditors
- Accounting for Non-Accountants
- Excel Program (Advanced Level)
Accomplishments
- Reduced claim errors and discrepancies by over 20%.
- Improved processing speed and workflow efficiency by 30%.
- Managed high-volume claims with consistent accuracy.
- Enhanced communication across teams to resolve issues faster.
- Identified system errors through data review and helped reduce recurring issues.
Timeline
Billing & Claims Specialist
Sultan Bin Abdul-Aziz Humanitarian City
09.2019 - 12.2025
English Language -
Shaqra University