Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Saud Alayobi

Saud Alayobi

Jeddah,Saudi Arabia

Summary

Experienced Banking and HR Analytics Professional with over 13 years of expertise in Banking operations, performance monitoring, and business intelligence reporting. A U.S. educated Saudi national with strong problem-solving abilities, team leadership, and a proven record of improving operational efficiency through data-driven solutions. Known for performing under pressure and communicating effectively across organizational levels. A highly skilled professional with expertise in HR analytics, KPI reporting, and performance management dashboards. Proficient in data analysis using Excel, SQL, SAP, and Oracle, complemented by strong project coordination and business intelligence capabilities. Adept at strategic back-office support and customer relationship management, with advanced communication skills and mastery of MS Office applications. Committed to leveraging analytical skills to drive organizational success and enhance operational efficiency.

Overview

25
25
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

HR Analytics and Reporting, Senior Officer

Saudi National Bank
Jeddah, Makkah Province
04.2022 - 05.2025
  • Maintained HRMS and supported the automation of employee services.
  • Monitored KPIs, developed HR dashboards, and tracked HR project progress.

ATM Operation Officer

Saudi National Bank
Jeddah, Makkah Province
04.2019 - 04.2022
  • Provided backend monitoring of ATM network performance.
  • Conducted trend analysis and proposed workflow enhancements.

Officer Lease Finance Sales Support

National Commercial Bank
Jeddah, Makkah Province
04.2014 - 04.2019
  • Designed dashboards to track sales performance and customer follow-up KPIs.
  • Sent risk alerts and generated Ad-Hoc reports for senior management.
  • Managed the lease finance portfolio and ensured reporting accuracy.

Affluent Officer

National Commercial Bank
Jeddah, Makkah Province
02.2013 - 04.2014
  • Supported Ultra High Net Worth Clients services with analytics and performance tracking.
  • Contributed to high-level customer relationship management initiatives.

Balance Score Card Officer

National Commercial Bank
Jeddah, Makkah Province
05.2012 - 02.2013
  • Implemented and maintained the Balanced Scorecard system across branches.
  • Developed KPIs and performance evaluation tools aligned with strategic goals.

Outpatient Technical Evaluation Officer

Dr. Erfan and Bageedo
Jeddah, Makkah Province
07.2004 - 04.2005
  • Back office support of outpatient health insurance invoices.

Traveling Agent

Travel Services Agency
Jeddah, Makkah Province
06.2000 - 10.2000
  • Maintained existing websites, and implemented new functionalities.
  • Communicating with abroad traveling agencies to design pilgrimages traveling packages.
  • Assisting with the electronic pilgrimage visa, to able visiting pilgrimages claiming it from Saudi embassy.

Gate Clerk

King Abdulaziz International Airport
Jeddah, Makkah Province
01.2000 - 04.2000
  • Worked temporary at the airport seven days a week during Hajj season, to assist passengers during arrival and departure.

Education

Bachelor of Science - Management Information Systems

University of Tampa
Florida, USA
08.2009 - 12.2011

Diploma - Health Service Administration

Institute of Business Administration (IBA)
Jeddah, Mecca Region
08.2002 - 08.2004

Skills

  • HR Analytics & KPI Reporting
  • Performance Management & Dashboards
  • Data Analysis (Excel, SQL, SAP, Oracle )
  • Project Coordination
  • Business Intelligence
  • Strategic Back-office Support
  • Customer Relationship Management
  • MS Office (Advanced), PowerPoint Presentations
  • Advanced Communication

Languages

Arabic
Native
English
Fluent

Certification

  • SAMA: Citified Retail Banker
  • ADP Entry-Level: Compensation and Benefits Analyst
  • Benefits: Health, Wellness, Work & Lifestyle
  • Benefits: Financial Protection, Growth & Assistance
  • HRCI: Learning and Development
  • HRCI: Talent Acquisition
  • Coursera Project Network: Business Analysis & Process Management
  • University of California, Irvine: Human Resources Analytics
  • IBM: Introduction to Artificial Intelligence (AI)


Timeline

HR Analytics and Reporting, Senior Officer

Saudi National Bank
04.2022 - 05.2025

ATM Operation Officer

Saudi National Bank
04.2019 - 04.2022

Officer Lease Finance Sales Support

National Commercial Bank
04.2014 - 04.2019

Affluent Officer

National Commercial Bank
02.2013 - 04.2014

Balance Score Card Officer

National Commercial Bank
05.2012 - 02.2013

Bachelor of Science - Management Information Systems

University of Tampa
08.2009 - 12.2011

Outpatient Technical Evaluation Officer

Dr. Erfan and Bageedo
07.2004 - 04.2005

Diploma - Health Service Administration

Institute of Business Administration (IBA)
08.2002 - 08.2004

Traveling Agent

Travel Services Agency
06.2000 - 10.2000

Gate Clerk

King Abdulaziz International Airport
01.2000 - 04.2000
Saud Alayobi