Saud Alayobi
Jeddah,Saudi Arabia
Summary
Experienced Banking and HR Analytics Professional with over 13 years of expertise in Banking operations, performance monitoring, and business intelligence reporting. A U.S. educated Saudi national with strong problem-solving abilities, team leadership, and a proven record of improving operational efficiency through data-driven solutions. Known for performing under pressure and communicating effectively across organizational levels. A highly skilled professional with expertise in HR analytics, KPI reporting, and performance management dashboards. Proficient in data analysis using Excel, SQL, SAP, and Oracle, complemented by strong project coordination and business intelligence capabilities. Adept at strategic back-office support and customer relationship management, with advanced communication skills and mastery of MS Office applications. Committed to leveraging analytical skills to drive organizational success and enhance operational efficiency.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
HR Analytics and Reporting, Senior Officer
Saudi National Bank
Jeddah, Makkah Province
2022.04 - 2025.05
- Maintained HRMS and supported the automation of employee services.
- Monitored KPIs, developed HR dashboards, and tracked HR project progress.
ATM Operation Officer
Saudi National Bank
Jeddah, Makkah Province
2019.04 - 2022.04
- Provided backend monitoring of ATM network performance.
- Conducted trend analysis and proposed workflow enhancements.
Officer Lease Finance Sales Support
National Commercial Bank
Jeddah, Makkah Province
2014.04 - 2019.04
- Designed dashboards to track sales performance and customer follow-up KPIs.
- Sent risk alerts and generated Ad-Hoc reports for senior management.
- Managed the lease finance portfolio and ensured reporting accuracy.
Affluent Officer
National Commercial Bank
Jeddah, Makkah Province
2013.02 - 2014.04
- Supported Ultra High Net Worth Clients services with analytics and performance tracking.
- Contributed to high-level customer relationship management initiatives.
Balance Score Card Officer
National Commercial Bank
Jeddah, Makkah Province
2012.05 - 2013.02
- Implemented and maintained the Balanced Scorecard system across branches.
- Developed KPIs and performance evaluation tools aligned with strategic goals.
Outpatient Technical Evaluation Officer
Dr. Erfan and Bageedo
Jeddah, Makkah Province
2004.07 - 2005.04
- Back office support of outpatient health insurance invoices.
Traveling Agent
Travel Services Agency
Jeddah, Makkah Province
2000.06 - 2000.10
- Maintained existing websites, and implemented new functionalities.
- Communicating with abroad traveling agencies to design pilgrimages traveling packages.
- Assisting with the electronic pilgrimage visa, to able visiting pilgrimages claiming it from Saudi embassy.
Gate Clerk
King Abdulaziz International Airport
Jeddah, Makkah Province
2000.01 - 2000.04
- Worked temporary at the airport seven days a week during Hajj season, to assist passengers during arrival and departure.
Education
Bachelor of Science - Management Information Systems
University of Tampa
Florida, USA 2009.08 - 2011.12
Diploma - Health Service Administration
Institute of Business Administration (IBA)
Jeddah, Mecca Region 2002.08 - 2004.08
Skills
- HR Analytics & KPI Reporting
- Performance Management & Dashboards
- Data Analysis (Excel, SQL, SAP, Oracle )
- Project Coordination
- Business Intelligence
- Strategic Back-office Support
- Customer Relationship Management
- MS Office (Advanced), PowerPoint Presentations
- Advanced Communication
Languages
Arabic
Native
English
Fluent
Certification
- SAMA: Citified Retail Banker
- ADP Entry-Level: Compensation and Benefits Analyst
- Benefits: Health, Wellness, Work & Lifestyle
- Benefits: Financial Protection, Growth & Assistance
- HRCI: Learning and Development
- HRCI: Talent Acquisition
- Coursera Project Network: Business Analysis & Process Management
- University of California, Irvine: Human Resources Analytics
- IBM: Introduction to Artificial Intelligence (AI)
Timeline
HR Analytics and Reporting, Senior Officer
Saudi National Bank
2022.04 - 2025.05
ATM Operation Officer
Saudi National Bank
2019.04 - 2022.04
Officer Lease Finance Sales Support
National Commercial Bank
2014.04 - 2019.04
Affluent Officer
National Commercial Bank
2013.02 - 2014.04
Balance Score Card Officer
National Commercial Bank
2012.05 - 2013.02
Bachelor of Science - Management Information Systems
University of Tampa
2009.08 - 2011.12
Outpatient Technical Evaluation Officer
Dr. Erfan and Bageedo
2004.07 - 2005.04
Diploma - Health Service Administration
Institute of Business Administration (IBA)
2002.08 - 2004.08
Traveling Agent
Travel Services Agency
2000.06 - 2000.10
Gate Clerk
King Abdulaziz International Airport
2000.01 - 2000.04