saud aldosary
riyadh,Saudi Arabia
Summary
Highly experienced passenger service supervisor with over 12 years of success in airlines. Demonstrated abilities in supervision administration. customer services, project development, relationship management, and passengers support. instrumental in streamlining and improving processes. enhancing productivity. and implementing technology solutions.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work history
Sales agent
SAMBA FINANCIAL GROUP
Riyadh, Riyadh Region
01.2005 - 04.2005
Writer
SAUDI OGER
Riyadh, Riyadh Region
07.2005 - 05.2008
Passenger service supervisor
SAUDI GROUND SERVICES
Riyadh, Riyadh Region
06.2009 - 12.2022
Operations supervisor
THE FIRST CARGO COMBANY
Riyadh, Riyadh Region
09.2023 - 12.2024
Education
High School Diploma - ACCOUNTING
ALYAMMAMAH COMMERCIAL SECONDARY DIPLOMA
Riyadh, Riyadh Region 01.1999 - 01.2001
Diploma - ADX AIRCRAFT DISPATCHER
ALROUAD AVIATION PIONEERS ACADEMIC
Riyadh, Riyadh Region 09.2024 - 11.2024
Skills
- Risk assessment capability
- Punctuality assurance
- Complaint handling proficiency
- Stress tolerance and resilience
- People management expertise
- Passenger boarding processes
- Gate assignment knowledge
- Airport operations understanding
- Travel document verification expertise
- Customer relations
- Staff leadership
- Staff supervision
- Customer relationship management
- Leadership development
- Health and Safety regulations
- Team Leadership
- Customer Service
- Operational strategy
Languages
English
Advanced
Timeline
Diploma - ADX AIRCRAFT DISPATCHER
ALROUAD AVIATION PIONEERS ACADEMIC
09.2024 - 11.2024
Operations supervisor
THE FIRST CARGO COMBANY
09.2023 - 12.2024
Passenger service supervisor
SAUDI GROUND SERVICES
06.2009 - 12.2022
Writer
SAUDI OGER
07.2005 - 05.2008
Sales agent
SAMBA FINANCIAL GROUP
01.2005 - 04.2005
High School Diploma - ACCOUNTING
ALYAMMAMAH COMMERCIAL SECONDARY DIPLOMA
01.1999 - 01.2001
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