SAUD ALENEZI
Dammam
Summary
Proven team collaborator and adept in cash handling, I excelled at BANK ALBILAD by enhancing customer satisfaction through clear communication and efficient transaction management. Leveraged customer service skills to educate clients on digital banking tools, achieving significant improvements in user adoption rates. Demonstrated exceptional accuracy in high-volume money counts, contributing to the bank's reputation for reliability.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Teller
BANK ALBILAD
11.2017 - 09.2019
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
NOOR ALGHAD
Hafar Al-batin 04.2001 -
Skills
Customer service
Cash handling
Guest services
Team building
Team collaboration
Safety awareness
Stress management
Clear communication
Team work
Timeline
Teller
BANK ALBILAD
11.2017 - 09.2019
High School Diploma -
NOOR ALGHAD
04.2001 -
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