Saud Al Mousa

• Recommended hotel packages and initiatives to customers for increased business profits.
• Planned travel itineraries for families and corporate clients with diverse needs.
• Expertly identified potential selling opportunities within booking process, including car hire and insurance.
• Dealt with high-volume calls and emails competently to meet service targets.

. the training term at the university , ends in june fifteenth

. answering the guests calls and fulfill requests

• Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
• night auditor at luxury night hotel for three month
• worked on opera cloud system
• coordinate the work schedule for my co-workers

• Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
• worked on opera cloud system