Saud Alotaibi
Riyadh
Summary
Experienced customer service & event planner strives to exceed client expectations and always go above and beyond. Provides comprehensive client support from initial venue advice and selection. Curentlly i am working as Adminstative Assistant and seeking new challenges to improve my skills
Overview
4
4
years of professional experience
1
1
Certification
Work history
Administrative Assistant
National Guard Health Affairs
06.2022 - Current
- Translating department documents
- Handling Department Events.
- Prepare Event brochure content.
- Present the department's services and explain it to the audience.
- Prepare part of the Project's Scope Of Work.
- Prepare payment certification of contracting companies and upload it through the Oracle system.
- Coordinate with other departments to finish the assigned work.
Customer Service While Studying For Bachelor Degre
Jarir Bookstore
07.2019 - 06.2022
- Coordinate with internal staff, clients, and vendors to establish the requirements for Showroom events.
- Brainstorming and implementing event plans.
- Establish procedures and train staff to execute them.
- Ensure customer satisfaction by providing excellent support, resolving issues efficiently, and Continuous improvement.
- Gaining customers’ trust and satisfaction.
- Providing feedback and suggestions to improve customer experience, product features, or operational processes.
Education
BACHLOER DEGREE - English Language And Translation
King Saud University
Skills
- Multitasking skills
- Meet strict deadline
- Oracle system skills
- Teamwork and Collaboration
- Interpersonal Communication
- Planning and Coordination
- Decision-Making
- Dependable and Responsible
Certification
- Customer Experience Design for Service Excellence.
- Public Relations and Corporate Communication Management
Timeline
Administrative Assistant
National Guard Health Affairs
06.2022 - Current
Customer Service While Studying For Bachelor Degre
Jarir Bookstore
07.2019 - 06.2022
BACHLOER DEGREE - English Language And Translation
King Saud University
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