
Knowledgeable clearing and forwarding professional with conflict resolution skills, expert understanding of documentation and good grasp of [Language]. Consistently satisfies customers with service and support. Experienced in customs processes, freight forwarding and cargo management. Analytical problem-solver with skills in communication and critical thinking. Partners professionally with customers, vendors and government regulators to deliver shipments to destinations. Professional Call Centre Agent with excellent phone manner, outstanding interpersonal skills and first-class customer service expertise. Proficient in sales and customer data management. Well-versed in [Software] call-handling systems.