Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Saud Mohammad

Dammam,Saudi Arabia
Saud Mohammad

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
years of professional experience
4
years of post-secondary education
1
Certification

Work history

Horizon Tech Solutions
Dammam, Saudi Arabia

IT system administrator
08.2023 - Current

Job overview

  • Completed reports detailing performance, costs and downtime issues.
  • Evaluated latest innovations and adopted cost-effective, useful solutions.
  • Managed cloud and on-premise resource allocations, minimising wastage.
  • Fulfilled security and vulnerability disclosure laws on data theft and breaches.
  • Collaborated with helpdesk teams in diagnosing and resolving issues.
  • Used support tools to manage and control remote devices.
  • Led server maintenance activities for company systems to keep critical functions operational.

Smart Level
Dammam, Saudi Arabia

IT support engineer
07.2022 - 07.2023

Job overview

  • Troubleshot system and network problems, diagnosing and solving hardware and software faults that resulted in £ [Number] cost savings.
  • Successfully customised [Type] and [Type] desktop hardware of [Number] users to meet user specifications and site standards.
  • Planned and coordinated successful data migrations from Windows Server [Number] to [Number].
  • Installed multiple platform workstations, such as Linux, Windows [Number], macOS, [System] and [System], to test hardware and software compatibility.
  • Managed [Type] antivirus server to ensure security and integrity of network data was held to the highest standard.
  • Designed and deployed Group Policies within an Active Directory Environment leading to [Number]% decrease in data breaches.

Gulf Data
Dammam, Saudi Arabia

IT project manager
01.2020 - 03.2021

Job overview

  • Improved company productivity through consistently hitting [Type] deadlines throughout lifecycle project delivery.
  • Ensured consistent stability and security of [Type] services across the business, growing [Type] efficiency.
  • Coordinated and delivered multiple [Type] projects across [Type] sector, worth £[Amount].
  • Collaborated across teams to align and deliver overarching business strategy.

Digital Myth Solutions
Dammam, Saudi Arabia

Senior IT support engineer
03.2013 - 03.2019

Job overview

  • Maintained internet and intranet websites to maximise reliability and usability.
  • Installed new software for users and monitored version and patch update requirements.
  • Prepared equipment for staff use, installing cables, operating systems, and software.
  • Updated and improved web pages for relevancy and accuracy.
  • Carried out new hardware installations and updates, keeping systems functional and secure.
  • Answered user questions about hardware and software operation to help resolve problems.
  • Distilled complex technical information into easily digestible instructions for end-users.

Education

Saudi Electronic University
Dammam

Bachelor of Information Technology from Information Technology
03.2013 - 03.2017

University overview

Skills

  • System upgrades
  • Product development
  • Hardware knowledge
  • Customer service
  • Hardware and software installation
  • Technical analysis
  • System development and administration
  • Servers expertise
  • Network development and administration
  • Technical support
  • User Support

Languages

Arabic
Fluent
English
Advanced
Urdu
Fluent

Certification

HCSA-AAI

HCSA-CCTV

HCSA-VMS

ProSBC TechTrained Certification

Zyxel Certified Network Professional - ZCNP in Foundation

Zyxel Certified Network Professional - ZCNP in Nebula

Zyxel Certified Network Professional - ZCNP in Security

Zyxel Certified Network Professional - ZCNP in Switch

Zyxel Certified Network Professional - ZCNP in Wireless LAN

Akuvox Certified Intercom Associate

Fortinet Network Security Expert Level 1: Certified Associate

Yeastar Certified Cloud Associate

Yeastar Certified Expert

Yeastar Certified Technician P-Series

Yealink Certified IP Phone Engineer

Yealink Certified Multicell Engineer

Yeastar Certified Routing Specialist

Yeastar Certified Security Specialist

Yeastar Certified Technician S-Series

OC Installation Manager Certified

Yeastar Certified Integration Specialist

3CX Advanced Certified
FreePBX Certified Essentials

PBXact Certified Essentials
FreePBX Certified Essentials
3CX Intermediate Certified

Timeline

IT system administrator
Horizon Tech Solutions
08.2023 - Current
IT support engineer
Smart Level
07.2022 - 07.2023
IT project manager
Gulf Data
01.2020 - 03.2021
Senior IT support engineer
Digital Myth Solutions
03.2013 - 03.2019
Saudi Electronic University
Bachelor of Information Technology from Information Technology
03.2013 - 03.2017

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