Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Saud Talal Alshammari

Saud Talal Alshammari

Riyadh,Saudi Arabia

Summary

Experienced professional with a strong background in operations optimisation and team leadership. Proficient in inventory control software, workflow scheduling, and project scheduling. Demonstrated expertise in handling safety protocols and supplier relationship management. Adept at enhancing time efficiency and fostering strong relationships within teams. Career goal: to leverage skills in a dynamic environment to drive operational excellence and continuous improvement.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Operations specialist

Stella Stays
Riyadh, Riyadh Region
05.2024 - Current
  • Streamlined operational workflows across Front Office, Housekeeping, and F&B, enhancing service delivery time.
  • Implemented new inventory management system, reducing waste by 12% and cutting operational costs by 30%.
  • Developed and enforced standard operating procedures for all key operational areas, ensuring compliance and consistent service quality.
  • Managed procurement and vendor relationships, negotiating contracts that lowered supply costs.
  • Oversaw preventative maintenance programs for facilities and equipment, minimising downtime and prolonging asset lifespan.
  • Conducted regular performance reviews and provided constructive feedback, improving team productivity.
  • Led effective departmental meetings, fostering open communication and collaborative problem-solving.
  • Monitored and controlled labour costs while maintaining high service quality standards.

Front Desk Specialist

Stella Stays
Riyadh, Riyadh Region
05.2023 - 04.2024
  • Delivered exceptional guest service, consistently exceeding expectations and fostering positive guest experiences.
  • Expertly managed guest inquiries, requests, and concerns, resolving issues efficiently and courteously.
  • Proactively anticipated guest needs, offering personalized recommendations and assistance to enhance their stay.
  • Maintained a professional and welcoming demeanor, creating a positive first and lasting impression for guests.
  • Built strong rapport with diverse clientele, ensuring a comfortable and inclusive environment.
  • Handled high-volume guest interactions with grace and efficiency during peak periods.
  • Strong active listening skills to understand and address guest requirements effectively.
  • Resourceful in finding solutions to unexpected issues and last-minute requests.
  • Collaborated effectively with team members to ensure smooth operations.

Safety Officer

Salini Impregilo
Riyadh, Riyadh Region
02.2016 - 11.2020
  • Communicated effectively about health and safety matters, fostering an atmosphere of transparency and trust among employees.
  • Identified potential hazards through regular site inspections, resulting in improved working conditions.
  • Streamlined emergency evacuation plans which improved staff readiness during emergencies.
  • Ensured compliance with local safety regulations, enhancing overall workplace security.
  • Reduced safety incidents by implementing rigorous health and safety protocols.

Education

Diploma -

Abu Aubidah Aljrah High School
Riyadh, Saudi Arabia
01.2015 - 01.2018

Skills

  • Operations optimisation
  • Inventory control software
  • Workflow scheduling
  • Handling safety protocols
  • Project scheduling
  • Supplier relationship management
  • Relationship Management
  • Time efficiency
  • Team Leadership

Languages

English
Advanced
Arabic
Native
Hindi
Beginner

Timeline

Operations specialist

Stella Stays
05.2024 - Current

Front Desk Specialist

Stella Stays
05.2023 - 04.2024

Safety Officer

Salini Impregilo
02.2016 - 11.2020

Diploma -

Abu Aubidah Aljrah High School
01.2015 - 01.2018

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Saud Talal Alshammari