Sayed Awad
Senior Operations Manager
Al-Khobar - Saudi Arabia
Summary
TO WHOM IT MAY CONCERN
Having achieved goals in my choice of career of sales, operations and management, I am
interested in applying my years of study of sales, operations and Management in practice
and expanding my professional horizon by seeking new challenges in the area of
management and sales. I am interested in a position with your firm and have enclosed my
resume for My attached resume provides you with an overview of my experience and education. I have
experience in management, which has enhanced my management, organizational,
communication and operational skills. I can offer you a combination of practical experience
and up to date theoretical knowledge.
As a team member of your organization I can provide:
Efficiency, accuracy and reliability
Maturity, honesty, ability to look at challenges as opportunities
Ability to develop and lead a team
I’d be delighted to discuss my application further with you. I can be easily contacted by
phone or email.
CAREER OBJECTIVE
To join a company that offers me a stable and positive atmosphere and inspires me to enhance and
therefore to innovate the work culture for the betterment of all parties concerned. Moreover, to enhance
my professional skills in a dynamic and stable workplace. Specifically, I can bring you experience and
success in improving business processes, expanding the business and excellent financial analysis.
Overview
23
23
years of professional experience
Work History
REGIONAL OPERATION DIRECTOR
Cenomi, Eastern
02.2021 - Current
REGIONAL OPERATION MANAGER
Al-Hokair Fashion
08.2018 - 02.2021
REGIONAL OPERATION MANAGER
Al, Hokair, Western Region
04.2015 - 08.2018
- Leading regional activities towards achieving company goals through effective lean management of available resources; people, brands, technology and relationships, and optimization of business processes while constantly exploring opportunities for business growth, improved profitability
- Managing 248 Stores 55 Brand in different cities, with +/-1200 Store staff
- Managing the performance for the support department in your region like: HR – IT – plus the maintenance
- Highlight the Challenge and agree the action for coming week
- Managing and developing the Ops
- Mall team
- Supervising the weekly and monthly training for the staff
- Implementing the performance review of your Mall team and area manager
- General Mall Operation– Standard and Service
- Communication with all brand team during the week
- Staff level must be in line with the budget
- Security and loss prevention
- Stock Management – GDN / GRN – report any error in delivery to the relevant department immediately
- Review &Check the working quality of your team
- Respect the deadline for any Task
- Ensure that the Company Policies& Procedures are highly focused for the business
- Manage the region towards the achievement of the monthly sales target and exceed the annual business plan objectives
- Manage the performance for support department
- To provide direct instructions to HR / Recruitment / IT / Maintenance and hold them responsible for the performance of the area and track the result for feedback
- Train and coach the mall manager team during mall visit / Lead by
- Example
- Staff Training Programme must be checked during briefing and to follow- up with mall manager during your visit
- Management Performance should be done from the mall manager on monthly basis
- Store standard and Operation Checklist must be completed correctly and staff must be well presented
- High communication with Brand Team to deal any concern and drive the performance
- Weekly Business Conversation with BU’s/Gm’s to feedback the performance of their team and discusses any business issues that affect the performance
- Any Security issues or Loss Prevention concern must be reported directly to the head of the department and ensure action must be taking on time
- Mall Manager must ensure that all Stock Delivery GRN/GDN are followed as per company policy for Loading/Unloading process
- Regional Manager must double check the area of Unloading/Loading delivery every mall visit
- Check the quality of work of your team
- Ensure that your team submits all the required report on time as per the deadline
- To implement company procedure and policy in all malls without any exemption.
Al-Hokair GROUP, Aziz
Jeddah
08.2014 - 03.2015
Mall Of Arabia Jeddah
09.2013 - 08.2014
Granada Mall Riyadh
10.2011 - 09.2013
Senior Mall Manager
Riyadh Gallery
05.2011 - 09.2011
- Experience in a managerial position
- Experience in fashion retail is a major plus, managing 30 stores
- Strong knowledge and understanding of store operating procedures
- Strong people management and problem solving skills
- Strong communication skills
- Deciding and initiating action
- Applying expertise and technology
- Planning and organizing
- Delivering results and meeting customers' expectations
- Following instructions and procedures
Center Mall Manager
Al-Hokair GROUP, Sahara
Riyadh
10.2005 - 04.2011
- Sales Managing
- Decision Making
- Store & Staff Standard
- Customer Service
- Stock Review
- Mall Daily Briefing
- Marketing Decisions
- Business Management
- Business Operations
- Mall Banking
- And more other things
Operation Manager
Al-Hokair GROUP
Riyadh
02.2001 - 09.2005
Education
SEMINARS ATTENDEND - Studies
commercial, Mansoura University
1998
Certified Business Operations Professional - undefined
IAFM
Sep 2023
CPE NASBA Credits ( Business management & Organization - undefined
LEORON institute
Oct 2022
Training Program Finance for Non Finance (Morgan international, Issued - undefined
Oct 2022
Franklin Covey Level 2 (Franklin Covey middle east - undefined
LABOR LAW AND PENALTIES - undefined
Apr 2019
Al - undefined
Hokair Company Development
Al-Hokair Company Development:2 Weeks Training Course - undefined
Course: Managing Team Performance - undefined
Skills
- Verbal and Written Communication
- Organizational Development
- People Management
- Operational Reporting
- Issue Resolution
- Budget Management
- Company Guidelines
- Financial Reporting
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureTeam Building / Company RetreatsWork-life balanceCareer advancementHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
REGIONAL OPERATION DIRECTOR
Cenomi, Eastern
02.2021 - Current
REGIONAL OPERATION MANAGER
Al-Hokair Fashion
08.2018 - 02.2021
REGIONAL OPERATION MANAGER
Al, Hokair, Western Region
04.2015 - 08.2018
Al-Hokair GROUP, Aziz
08.2014 - 03.2015
Mall Of Arabia Jeddah
09.2013 - 08.2014
Granada Mall Riyadh
10.2011 - 09.2013
Senior Mall Manager
Riyadh Gallery
05.2011 - 09.2011
Center Mall Manager
Al-Hokair GROUP, Sahara
10.2005 - 04.2011
Operation Manager
Al-Hokair GROUP
02.2001 - 09.2005
SEMINARS ATTENDEND - Studies
commercial, Mansoura University
Certified Business Operations Professional - undefined
IAFM
CPE NASBA Credits ( Business management & Organization - undefined
LEORON institute
Training Program Finance for Non Finance (Morgan international, Issued - undefined
Franklin Covey Level 2 (Franklin Covey middle east - undefined
LABOR LAW AND PENALTIES - undefined
Al - undefined
Hokair Company Development
Al-Hokair Company Development:2 Weeks Training Course - undefined
Course: Managing Team Performance - undefined
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