Sayyed Saabir Khadiruddin

• Electrical, Industrial Automation, Industrial Telecom, Security and Digitization ( System Integrators), https://www.lntebg.in/about-us/facilities/saudi-arabia/electrical-automation-saudi-arabian- manufacturing-company/
• Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
• As a Project Manager of Telecom and Security Projects, I Manage all aspects /phases of projects from initial conception to handover in line with client requirements,
• Led and motivated talented project teams, achieving targets within stipulated deadlines.
• Built relationships with stakeholders through outstanding client management skills.
• Built company reputation by managing and successfully delivering projects.
• Drove client retention through quality project execution.
• Managed scopes and deadlines using different project management methods.
• Delivered exceptional service to clients, maintaining relationships for future business opportunities.
• Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
• Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
• Delivered projects on time and under budget through strict implementation and cost controls.
• I am also actively participating with Sale activities for solutioning, business development, exhibitions and support proposals/ Pre-Sales teams for new prospects , costing , vendor management and supporting for order booking closures

Managed contractors and subcontractors and resolved disputes and conflicts before escalations
Reviewed and approved engineering design, documents and drawings before submission
Prepared project plans from design phase to execution.
Prepared complete project reports for senior management
Ensured regular communication channels among relevant stakeholders and removed potential obstacles
Reviewed processes for refinement and deployment of organization’s overall strategy
Maintained positive business relationships with project parties and end clients
Led multi-disciplinary teams and prepared and delivered technical presentations for clients.

• Managed network services leading multi- disciplined & multi-national team members to maintain the Telecom operator network Ensured TT (Trouble Tickets) resolution within prescribed time frames considering SLA Implemented and ensured adherence to escalation process Managed field teams to carry out maintenance activities.
• Followed opening, closing and shift changeover procedures for seamless operations.
• Led shifts and motivated team to drive sales.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Prioritised and assigned tasks for strategic and optimised distribution of workloads.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.
• Planned and coordinated upgrades of Alcatel Optics Product rage.
• Reviewed new expansion reports, verification & testing in NMS, and approved new expansion and rings before handover from projects to Mobily operations
• Key contributor for the Synchronization deployment and coordination with different vendors and customer
• Upskilled team members by planning and delivering training workshops.

• Provided technical expertise in troubleshooting and resolving engineering challenges.
• Leading Health Check Activities for Alcatel 1678 MCC DXC for legacy and ASON Networks as part of periodic proactive maintenance
• Co-ordinated and implemented Lambda Edition (Ring Expansion Activities) and Ring Testing Activities
• Prepared status reports to facilitate accurate tracking of project progress against set goals.
• Acted as Subject Matter Expert (SME) and point of contact for escalated queries and concerns for team of engineers.
• Worked in cross-functional team to identify, shape and deliver live solutions for customers.
• Spearheaded integration of new products, overseeing launch process from testing through completion.
• Advised on equipment failures and potential repairs to restore functionality.
• Documented technical specifications and requirements in alignment with company-established protocols.
• Resolved complex issues, applying troubleshooting and critical thinking to address numerous technical solutions.