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Results-driven Tech Lead with 13+ years of experience in building scalable software solutions using robust system design and DSA fundamentals. Led successful migration of eCommerce platform to microservices-based architecture on Azure at Fastenal, resulting in 40% reduction in downtime. Specializes in Java 17, Spring Boot, Microservices, Kafka, Redis, MongoDB, and Azure SQL Server, with certifications in Microsoft Azure Fundamentals and SANS. Passionate about cloud-native design, advanced system architecture, and algorithm-driven optimization. Thrives on solving complex challenges and mentoring high-performing teams.

Adept IT Technical Lead with a proven track record at Harley Davidson Motor Company, showcasing expertise in IT Asset Management and fostering collaborative relationships. Spearheaded innovative security solutions, enhancing website performance by over 90%. Skilled in IT budgeting and risk assessment, consistently delivering projects within budget and timeline constraints, demonstrating exceptional leadership and strategic planning abilities. Results-oriented [Job Title] with a track record of success in resolving technical problems and providing support for a wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Proficient IT lead thrives setting up and maintaining stations, training users and supporting pivotal process improvements to [Type] systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources.

Results-driven IT professional with over 7 years of experience leading technical teams, managing IT projects, and implementing ITIL best practices to optimize organizational IT systems and processes. Proficient in end-user support, ERP, WMS, TMS systems, and Office 365 tools, with a strong focus on collaboration, compliance, and innovation. Adept at driving IT strategies to enhance operational efficiency and unlock business value.

IT professional with experience supporting a wide range of environments through MSP work, from complex on-premises infrastructures–including multiple application and database servers, enterprise storage, and load balancers–to fully cloud-based and hybrid environments.

Focused on balancing technical excellence with real-world usability, always prioritizing reliability, simplicity, and client satisfaction over unnecessary complexity.

Sayyid Shabeerali Thangal.

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IT Technical Lead

IT Technical Support Specialist

IT Support Engineer

IT Assistant

Programmer and System Administrator Assistant

IT Technician

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Bachelor of Computer - undefined

NAC - National Apprenticeship Certificate from Hindustan - undefined

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Traveling , Writing , Reading

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IT Technical Lead

IT Technical Support Specialist

IT Support Engineer

IT Assistant

Programmer and System Administrator Assistant

IT Technician

Bachelor of Degree -

Bachelor of Computer - undefined

NAC - National Apprenticeship Certificate from Hindustan - undefined

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