Seifallah Bellassoued
Senior Atlassian Consultant
Riyadh
Summary
Atlassian solutions expert with 9+ years of experience implementing enterprise workflow automation specializing in enterprise workflow automation, ITSM implementations, and digital transformations. My technical expertise spans JIRA/Confluence administration, ScriptRunner automation, and REST API integrations, while my consulting approach focuses on business process optimization, requirements analysis, and change management. As a native Arabic speaker with professional English fluency, I've successfully delivered solutions for major organizations in KSA and UAE markets, aligning Atlassian tools with SDLC processes and ITIL frameworks to drive operational efficiency. Certified in JIRA Administration (ACP-610/620) and Software Development Technical Delivery Accreditation, I bridge the gap between technical teams and business stakeholders to deliver measurable results.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Senior Atlassian Consultant
Riyad Bank
06.2023 - Current
- Currently working as Jira Architect.
- Advice, implementation, training, and support for several projects around Atlassian tools
- Participate in project framing and defining needs based on a comprehensive study of the current situation
- Coordination between various stakeholders on the client side and the project implementation team
- Support for users and the operations team
Senior Atlassian Consultant
Spectrum Groupe
01.2020 - Current
- Led the implementation of Atlassian solutions for top-tier clients, including the French Football Federation, SNCF FRET, Abu Dhabi Ports, SAHAB, ACTED, Geidea and MISK Foundation.
- Delivered ITSM and PMO solutions using Jira Software, Jira Service Management, and Confluence.
- Automated workflows and developed custom scripts using ScriptRunner and Jira REST APIs.
- Integrated Atlassian tools with systems like Oracle BI, EasyBI, and SOAR.
- Configuring issue types, issue type screens, custom fields, and permissions for the Jira projects.
- Responding to incoming requests and inquiries for new tools and workflow procedures.
Intranet Consultant - Java Developer
Spectrum Groupe
02.2016 - 12.2019
- Led implementation of intranet solutions for clinets including: UEMOA – Burkina Faso, CDC Habitat – France, UNAFCTC – France, FUAJ – France, Orleans Town hall – France
- Providing and setting up the intrabet based on Jalios Platform
- Animate Requirement Gathering Sessions
- Specific Java development
- Creation of Portals / Portlets for different pages
- Customer Support
- Development of display templates and configuration of portals & portlets
Education
Bachelor of Science - Software Engineer
National Institute of Applied Sciences And Technology (INSAT)
Tunis - Tunisia 04.2001 - 07.2016
Skills
Business process analysis & optimization
User training & change management
Strong in implementation of Workflows, Screens, Custom fields, and Post functions in JIRA Projects
Experienced in various Product Life Cycle stages, Requirements, Design, Development and Implementation
Experienced in managing the overall delivery, timelines and client expectation for the Releases on various products and client engagements
Good exposure to Agile methodology
Prepared various Groovy Scripts
Conducted analysis and evaluation of existing systems to upgrade latest versions of JIRA
Created Spaces and migrated to different Servers in Confluence
Provided required permissions in Confluence for Pages and Child pages
Good Exposure in Dashboards implementation
Extensive experience in JQL queries
Certification
Atlassian JIRA Project Administrator certified, ACP-610 - December 2023
Timeline
Senior Atlassian Consultant
Riyad Bank
06.2023 - Current
Senior Atlassian Consultant
Spectrum Groupe
01.2020 - Current
Intranet Consultant - Java Developer
Spectrum Groupe
02.2016 - 12.2019
Bachelor of Science - Software Engineer
National Institute of Applied Sciences And Technology (INSAT)
04.2001 - 07.2016