Detail-oriented Quality Assurance Professional specialising in total quality management and ISO-9001 standards. Expertise in root cause analysis, cost control, and safety assessments ensures compliance and operational efficiency. Experienced in leading teams and managing client relationships, enhancing customer satisfaction and project results. Strong knowledge of civil and structural principles, with skills in technical documentation interpretation for product quality enhancement.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Quality manager (QA/QC)
Mitsubishi Elevators -SMEC
Riyadh, Saudi Arabia
2025.01 - Current
Improved product quality by conducting thorough inspections across production.
Achieved consistent quality results through meticulous accuracy and attention to detail.
Maintained specification conformance through rigorous product testing routines.
Inspected and maintained production machinery and parts for optimised productivity.
Examined samples for conformance with agreed quality criteria each shift.
Tested and classified materials against detailed specifications for acceptance.
Identified product risks and enhanced safety measures in inspection processes.
Audited equipment and tools regularly to reduce downtime from malfunctions.
Implemented new inspection processes to streamline workflow efficiency for production.
Checked production lines regularly to maintain consistent output quality.
Completed inspections within allotted timeframes to keep line progress steady.
Produced detailed inspection reports to guide informed decisions daily.
Trained junior inspectors to keep quality standards consistent across inspections.
Collaborated with other departments to support a cohesive working environment.
Strengthened company reputation through comprehensive assessment methods and procedures.
Investigated failed processes and delivered process improvements over time.
Complied with safety standards to protect employee wellbeing on site.
Updated and filed quality paperwork accurately for quick reference.
Project manager
Mitsubishi Elevators, Escalators - SMEC
Riyadh, Saudi Arabia
2019.01 - 2024.12
Led cross-functional teams to meet project goals on time.
Developed comprehensive project plans for execution and delivery success.
Identified risks and implemented mitigation strategies, ensuring project security and success.
Delivered high-quality results while meeting deadlines and budget constraints.
Secured stakeholder buy-in through persuasive presentations that highlighted tangible benefits of proposed changes.
Strengthened stakeholder relationships through regular updates and transparent communication.
Expedited issue resolution to minimise delays across project timelines.
Managed budgets diligently by controlling unnecessary project expenditure.
Planned staff and resources within business budgets to minimise expenditure.
Steered teams through complex project phases to successful completion.
Implemented quality control measures to keep delivery within standards.
Promoted team collaboration to generate more innovative project solutions.
Guided development of project objectives and set clear performance expectations.
Managed contract negotiations to achieve mutually beneficial client outcomes.
Delivered products and services in line with agreed arrangements and contracts.
Facilitated smooth transitions between project stages for seamless progression.
Coordinated auctions to sell personal or business property.
Senior Engineer Installation & T&C
Mitsubishi Elevators - SMEC
Riyadh, Saudi Arabia
2013.09 - 2017.12
Lead project teams through complex engineering projects to completion.
Manage project budgets to ensure cost-effectiveness and resource allocation.
Develop comprehensive project plans to match stakeholder expectations.
Liaised with clients and stakeholders to ensure alignment with project goals and expectations.
Generate progress reports with clear updates for operational transparency.
Coordinate work with various departments for smooth project execution.
Enforce strict deadline adherence to secure on-time project completion.
Mitigate risks to support timely project delivery and handover.
Troubleshoot technical issues to minimise downtime during project execution.
Solve crisis problems quickly to minimise workflow disruption during emergencies.
Improve processes to strengthen quality control measures across projects.
Identify bottlenecks early using robust monitoring for faster workflow.
Use data-driven decisions to enhance project success rates.
Facilitated weekly team meetings to discuss project progress and address challenges. to foster collaborative working environments.
Delegate tasks across team members to optimise resource usage.
Delivered high-quality project outputs within tight deadlines, achieving client satisfaction.
Project Engineer
Mitsubishi Electric ETA India Pvt. Ltd
Cochin, Kerala
2010.10 - 2013.07
Prepared and ran full installation programmes for clients.
Conducted site surveys for accurate planning, reducing installation delays during projects.
Optimised system functionality by precisely installing high-tech equipment.
Carried out rigorous post-installation testing to confirm optimal system performance.
Resolved complex technical issues, boosting client system performance and reliability.
Enhanced operational efficiency by implementing advanced technology solutions for clients.
Increased productivity through efficient scheduling and timely completion of assigned tasks.
Enhanced customer satisfaction through clear, professional communication during installations.
Delivered top-quality service by carrying out regular maintenance checks on systems.
Documented installation processes carefully to support easier future references.
Consulted clients to develop design specifications for new systems.
Reduced errors through meticulous calibration of instruments for smoother operations.
Reduced downtime by troubleshooting critical issues quickly and effectively.
Managed inventory by tracking stock levels to keep tools and parts available.
Kept up with industry trends and applied knowledge for technology upgrades.
Maintained clean, tidy work areas to support safety and staff wellbeing.
Followed health and safety policy to support company compliance standards.
ENGINEER - O&M
INDUS TOWERS - (Telecom)
, Tamil Nadu
2009.04 - 2010.04
Monitored system alarms and reported issues to stakeholders, aiding in timely troubleshooting and maintenance
Collected and organised operational data and daily reports, enabling informed decision-making for engineering activities
Coordinated repair works through meetings, facilitating clear communication among involved parties to enhance workflow
Education
Bachelor - Electrical and Electronics Engineering
Anna University- AMSEC
Chennai
MBA - Operations Management, Human Resource Management