Shaden Jadaa
Jeddah,Saudi Arabia
Summary
Motivated Information Technology student specializing in Cybersecurity, with a strong passion for protecting systems, data, and digital assets. I have a solid foundation in security principles, threat analysis, cloud technologies, and SIEM fundamentals, supported by hands-on training experience in vulnerability management, email security, and network security using industry tools such as Rapid7 and Microsoft Security Center.
I bring strong communication, adaptability, and problem-solving skills from a customer-focused background, along with a proactive mindset and attention to detail. I am eager to apply my technical knowledge and practical training experience to support secure IT operations and contribute effectively within cybersecurity teams.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Cybersecurity COOP Training
Saudia Diary & Foodstuff Company
Jeddah
2026.01 - Current
- Analyzed reported emails to identify phishing attempts through header analysis, link inspection, and attachment review.
- Conducted vulnerability assessments using Rapid7, prioritizing risks and supporting remediation processes.
- Performed asset health checks using Microsoft Security Center to ensure system compliance and security.
- Monitored and managed email threats using Proofpoint and Microsoft email security tools.
- Applied knowledge of network protocols and email security techniques to support threat detection and incident prevention.
Customer Service Representative
Gyude AlHajjaz – Jeddah
Jeddah
2024.01 - Current
- Assisted customers in making informed decisions by providing detailed product information.
- Offered technical support, leading to enhanced user experience.
Sales Promoter
Virgin Megastore
Jeddah
2023.05 - 2023.12
- Created attractive product displays, catching customers' attention.
- Communicated effectively with potential buyers to understand their needs.
Receptionist
Alshaden Pioneer Est.
Jeddah
2021.09 - 2023.04
- Managed phone calls, resulting in effective communication flow within the company.
- Handled appointment scheduling to ensure smooth daily operations.
Education
Bachelor of Science - Information Technology (Cybersecurity Track)
Saudi Electornic University
Jeddah 2021.09 - 2026.05
Skills
Technical Skills
- Security Tools: Rapid7, Microsoft Security Center, Proofpoint, Microsoft Email Security
- Cybersecurity Skills: Phishing Detection & Email Analysis, Vulnerability Assessment, Threat Analysis, Incident Response Basics, SIEM Fundamentals, Security Policies & Awareness
- Network & Systems: Network Protocols, Network Security Fundamentals, Asset Monitoring
- Development & Security Implementation: Flutter, Firebase (Authentication & Firestore), API Integration, Secure Data Handling & Authentication, Location-Based Services, UI/UX Design
Soft Skills
- Communication skills
- Problem-solving
- Adaptability
- Time Management
- Fast Learner
Certification
- CompTIA Security+ (SY0-701) – In Progress
- IBM Cybersecurity Basics
- Certified Blockchain Security Professional
- AI Assisted Programming Workshop – King Saud University
- Artificial Intelligence – O.P. Jindal Global University
- Microsoft Project Management
- Event Management Diploma
Project
Healthwise- Senior Project
- Developed a mobile health assistant application using Flutter and Firebase with a focus on secure data handling and user privacy.
- Implemented authentication mechanisms and protected user data using secure storage practices.
- Integrated GPS-based emergency features for real-time location tracking.
- Designed and optimized UI/UX to improve accessibility and user experience.
- Managed real-time data using Firebase Firestore with efficient data structure design.
Timeline
Cybersecurity COOP Training
Saudia Diary & Foodstuff Company
2026.01 - Current
Customer Service Representative
Gyude AlHajjaz – Jeddah
2024.01 - Current
Sales Promoter
Virgin Megastore
2023.05 - 2023.12
Receptionist
Alshaden Pioneer Est.
2021.09 - 2023.04
Bachelor of Science - Information Technology (Cybersecurity Track)
Saudi Electornic University
2021.09 - 2026.05