Shadi Sarrar
Riyadh,KSA
Summary
ERP professional with proven expertise in managing and optimizing Microsoft Dynamics 365 and Infor systems. Demonstrated ability to align ERP solutions with business objectives, resulting in enhanced operational efficiency and improved reporting capabilities. Experienced in business analysis, strategic planning, and project management, with a focus on risk assessment and process improvement. Strong knowledge of IFRS and GAAP compliance, complemented by skills in financial reporting and team leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
ERP Manager
Group Seder Trading & Contracting Co
Riyadh, Riyadh Region
09.2019 - Current
- Oversaw organisation’s ERP system alignment with business objectives.
- Led ERP team to ensure successful implementation and ongoing support.
- Managed more than 650 users using system in addition to many systems integrated with ERP.
- Planned and managed upgrades, enhancements, and integrations for ERP system.
- Ensured seamless integration of ERP with other internal systems.
- Monitored system performance and generated reports for key stakeholders.
- Translated business needs into effective ERP solutions through departmental communication.
- Identified and mitigated risks or system-related issues proactively.
- Developed ERP-related policies, procedures, and best practices to foster efficiency.
Solution architect
DXC Technology
Amman, Riyadh, Jordan, KSA
05.2013 - 09.2019
- Analyzed business requirements, translating them into viable technical solutions.
- Designed system architecture and high-level solution structure to meet project goals.
- Executed over 50 projects, ensuring punctual delivery and compliance with standards.
- Selected suitable technologies, including software, databases, and integration tools.
- Aligned solutions with current and future IT infrastructure.
- Produced detailed Solution Design Documents (SDDs) for implementation guidance.
- Collaborated with developers and project teams to ensure successful execution.
- Provided technical guidance throughout project lifecycle to improve execution quality.
Senior ERP Consultant
United Company for Financial & Management Computer Applications (UCC)
Amman, Jordan
07.2009 - 05.2013
- Conducted analysis of business needs and evaluated client requirements.
- Delivered suitable ERP solutions, including D365, Infor, and Navision.
- Configured and implemented systems to meet specific organisational needs.
- Trained end-users and provided support throughout go-live phases.
- Documented operational processes and system configurations for future reference.
- Managed project phases to ensure timely delivery of milestones.
- Coordinated with IT teams and developers for seamless system integrations.
- Optimised system performance based on user feedback and reporting insights.
Senior Auditor
ALHIKMA Home for Auditing (Audit Office)
Amman, Jordan
07.2000 - 03.2005
- Conducted internal and external audits to evaluate financial accuracy and compliance.
- Reviewed financial and operational processes to identify risks and strengthen internal controls.
- Prepared comprehensive audit reports with actionable recommendations for improvement.
- Ensured adherence to accounting standards, such as IFRS and GAAP.
- Evaluated policies and procedures for effectiveness and efficiency.
- Performed detailed testing of accounts to identify errors or fraudulent activities.
- Coordinated with external auditors, providing essential support and documentation.
- Supervised junior auditors, ensuring delivery of high-quality work.
- Managed over 100 customers.
Education
Bachelor's Degree - Accounting
Zarqa Private University
Amman, Jordan 09.1996 - 07.2000
Master of Business Administration - Business
Anglia Ruskin University
UK 01.2025 -
Skills
Business analysis and requirements gathering
Strategic planning and decision making
Project management
Risk assessment
Effective communication
Analytical thinking and problem solving
Auditing and compliance (IFRS, GAAP)
Financial reporting and analysis
Team collaboration and leadership
Crisis management and conflict resolution
Process improvement and change management
Adaptability and fast learning
ERP systems implementation (Microsoft D365 F&O, D365 Business Central, Infor)
Microsoft Power Platform (Power BI, Power Apps, Power Automate)
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- AI tools for documentation and automation
Languages
Arabic
English
Personal Information
- Date of birth: 04/11/77
- Marital status: Married
Certification
Certifications
- PMP® Certified Issued by IMP®
- Microsoft® Certified Professional
- Microsoft® Certified Dynamics Specialist Microsoft Dynamics Financials
- Microsoft® Certified Technology Specialist Microsoft Dynamics Trade & Logistics
- Microsoft® Certified Technology Specialist Microsoft Dynamics Installation & Configuration
Courses
- "Leadership skills and arts administration" Course
- "Sales Tax" Course in the Sales Tax Department.
- "Competition and competition law."
- "Warehouse Management“ Course.
- CMA Course
Timeline
Master of Business Administration - Business
Anglia Ruskin University
01.2025 -
ERP Manager
Group Seder Trading & Contracting Co
09.2019 - Current
Solution architect
DXC Technology
05.2013 - 09.2019
Senior ERP Consultant
United Company for Financial & Management Computer Applications (UCC)
07.2009 - 05.2013
Senior Auditor
ALHIKMA Home for Auditing (Audit Office)
07.2000 - 03.2005
Bachelor's Degree - Accounting
Zarqa Private University
09.1996 - 07.2000
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