Shady Abd Al Fatah
Jeddah,Egypt
Summary
Veteran production professional adept at coordinating resource allocation, production optimisation and output improvements with hands-on and driven style. Decisive and hardworking team player with good interpersonal, communication and planning skills. Expert in overseeing implementation and management of strategies.
Having more than 12 years of experience in Marketing, Sales, Production, designing in the fields of paper Packaging Industries, Manufacturing and Trading Industries in KSA. Highly skilled at relationship building with the clients, understanding & executing the customer ideas, developing & presenting concepts to customers & management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Production Manager
Western Modern Pac
Jeddah, Mecca Region
08.2016 - Current
- Communicating and meeting daily production requirements
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
- Directed and motivated 59 production staff.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Established and adjusted work procedures to meet production schedules, delivering output to deadlines.
- Managing planning orders, implementing quality standards
- Recruiting and training staff, and managing supervisors
- Ensure all employees follow industry standard safety guidelines o Present daily, monthly, quarterly, yearly production report vs annual production budget
- Monitor manufacturing schedules, production plan, production schedule and material requirement plan
- Ensure production plan according to the sales forecast demand through budget
- Monitoring raw material movement to prevent any shortage
- Planning & monitoring scheduling of shifts for employees on the production floor together with production supervisors
- Monitors daily production and works on minimizing rejects and controlling waste within allowable tolerances.
Production Supervisor
Western Modern Pac.
Jeddah, Mecca Region
05.2013 - 08.2016
- Submit reports on performance and daily production
- Check production output according to specifications
- Supervised all production phases, from design and development to timely manufacture and dispatch.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Inspected incoming materials to verify quality and quantity with order information.
- Used production trackers to generate performance reports and data.
- Ensure all employees follow industry standard safety guidelines
- Ensures operation of equipment by calling for repairs
- Monitor production plan schedules.
Customer Service & Sales Relationship
AL TWAGOH AL AMTHAL FOR REAL ESTATE
Jeddah, Mecca Region
08.2010 - 02.2013
- Helping to manage the customer relationship on behalf of Sales team.
- Passed customer feedback to sales or product teams to make improvements on company offerings.
- Prepared and submitted sales contracts for client orders.
- Educated clients on benefits and features of company products.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Responsiveness and ability to manage difficult service situations
- Cultural awareness and interpersonal skills
- Follow - up collection payments
- Prepares product or service reports by collecting and analyzing customer information
- Present proposals to clients
- Organization and management of exhibitions
- Researching and evaluating new competitor, demand for potential projects, and customer needs and insights
- Managing launch campaigns for new products
- Managing Facebook & Twitter Pages
- Organize exhibition (CITYSCAPE 12, Jeddah ) in Saudi King Doom.
- Negotiated and used persuasive skills to overcome objections.
TEAM LEADER
MURABAHAT FOR REAL ESTATE SOLUTIONS
Cairo , Egypt
01.2009 - 08.2010
- Manage team to Marketing & Selling Company Projects
- Professionally represented sellers in complex negotiation with prospective buyers.
- Coordinated appointments with prospective buyers to showcase houses.
- Showed residential properties and explained features, value and benefits of available homes.
- Preparing sales report on daily basis to sales manager
- Achieve the sales target set by the management on a monthly basis
- Participated exhibition (CITYSCAPE 10, CITYSCAPE 11, Cairo).
SENIOR SALES
BARCLAYS BANK
Cairo, Egypt
06.2007 - 12.2008
- Marketing Loans Bank Promotions.
- Open new sales clients to increase customer.
- Preparing sales report on daily basis.
- Achieve the sales target set by the management on a monthly basis.
- Customized promotional strategies to meet needs of different clients, products and services.
- Supported front-line sales teams with well-coordinated administrative operations.
SENIOR SALES SUPPORT
DIAMOND FOOD MACHINES CO
Cairo, Egypt
06.2006 - 06.2007
- Projects: Select machines, models, Specification of the turn - key project
- Handle with the plan design, drawing and layout of the project including electricity, water and drains points
- Survey the place if necessary
- Plan for the beginning and end of preparing the final proposal using all current resources available.- Day to day offers: o Delegate preparing the offers to one of sales support employees
- Review specification and prices and be responsible before delivery to the customers
- Using the price list, discount and equation that is given by the management according to the Foreign currency rate that is announced by the market.- IT Support: o Installation and support of new systems
- Installed, repaired, and upgraded desktop computer systems including laptops and printers
- Upgrading existing hardware and software
- Maintenance of peripherals such as printers, scanners.
SALES SUPPORT COORDINATOR
DIAMOND FOOD MACHINES CO
Cairo, Egypt
10.2004 - 06.2006
- Day to day offers (Select machines, models, Specification....etc)
- Plan for the beginning and end of preparing the final proposal using all current resources available
- Participated in exhibition namely (HACE 06, Cairo Fair) in Egypt.
- Provided administrative support to sales teams by fielding customer queries, preparing cost estimations and documenting orders.
Education
Bachelor of computer Science - Computer science
Al-Alsun Academy Tourism,Hotels & Computer Science
Cairo High School Diploma - Sanawaya Amman Certificate
Ben Khaldone Secondary school Sanawaya Amma
Cairo Skills
- Teamwork
- Meeting deadlines and time
- Management
- Strategic thinker
- Leadership
- Critical thinking and problem solving
- Ability to negotiate
- Planning
- Good customer service
- Accepting responsibility
- Communication
- Motivation
- Quick learner
- Quality control standards
- Inventory coordination
- Business development experience
Interests
-Drawing.
-Watching Football
Languages
Arabic
Native
English
Advanced
Certification
- Training Course In “ Secrets of professional Power ” May 2014.
-Training Course In “ Internal Audit (ISO 9001:2008) ” February 2014.
-Training Course In “ Skills And Competencies The Techniques Of Marketing & Sales Management”. August 2009.
-Training Course In “ Sales Skills ”. June 2008.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Production Manager
Western Modern Pac
08.2016 - Current
Production Supervisor
Western Modern Pac.
05.2013 - 08.2016
Customer Service & Sales Relationship
AL TWAGOH AL AMTHAL FOR REAL ESTATE
08.2010 - 02.2013
TEAM LEADER
MURABAHAT FOR REAL ESTATE SOLUTIONS
01.2009 - 08.2010
SENIOR SALES
BARCLAYS BANK
06.2007 - 12.2008
SENIOR SALES SUPPORT
DIAMOND FOOD MACHINES CO
06.2006 - 06.2007
SALES SUPPORT COORDINATOR
DIAMOND FOOD MACHINES CO
10.2004 - 06.2006
Bachelor of computer Science - Computer science
Al-Alsun Academy Tourism,Hotels & Computer Science
High School Diploma - Sanawaya Amman Certificate
Ben Khaldone Secondary school Sanawaya Amma
Similar Profiles
Dylan BarnettDylan Barnett
Operations Associate at PAC Western FinancialOperations Associate at PAC Western Financial
Bima GarbujaBima Garbuja
Barista Trainee at Western Modern Hotel Training Center Pvt. Ltd.Barista Trainee at Western Modern Hotel Training Center Pvt. Ltd.
Hope FergusonHope Ferguson
Forklift Operator at PAC Worldwide CorporationForklift Operator at PAC Worldwide Corporation
Mostafa Farouk MohamedMostafa Farouk Mohamed
Sales Supervisor at Javan CoSales Supervisor at Javan Co
Ali OsmanAli Osman
Supply chain manager at GrowthSupply chain manager at Growth