Shafeeq Vakkethodi

Highly accomplished Operations and Sales Management Professional with 12 years of comprehensive experience within the car rental and leasing sector. Proven expertise in optimizing operational efficiency and sales performance, leading high-performing teams, and ensuring exceptional client relationship management. Proficient in English, Arabic, Hindi, Urdu, and Malayalam, facilitating effective communication with a diverse multinational clientele. Strong track record of expanding fleet capabilities and aligning operational strategies with business growth objectives within the Saudi Arabian market.

• Enhanced Customer Satisfaction: Implemented operational strategies that increased customer satisfaction by 20% over a three-year period.
• Corporate Client Growth: Secured contracts with numerous multinational companies, leading to a 30% expansion of the corporate client base.
• Operational Efficiency: Streamlined operational processes, resulting in a 15% reduction in operational costs through effective resource management.
• Team Development: Designed and delivered targeted team training programs that improved overall performance and reduced employee turnover by 10%.
• Accident Management: Established a comprehensive accident management process, decreasing vehicle downtime by 25%.
• Fleet Expansion: Successfully managed the procurement and registration of over 100 vehicles to meet increasing demand.
• Insurance Optimization: Efficiently managed insurance claims, reducing the average processing time by 20%.
• Revenue Growth: Played a key role in achieving a 25% increase in annual revenue through effective management practices and strong client engagement.