SHAFQAAT AHMAD

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• Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
• Maintained excellent client satisfaction by providing professional, courteous customer service.
• Resolved customer complaints and answered queries about store products.
• Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
• Educated customers on promotions, offers and special events to enhance product sales.
• Bagged, boxed and wrapped goods with care to maintain quality and presentation.
• Used cash registers and POS systems to request and record customer orders and compute transactions.
• Greeted customers entering store and responded promptly to customer needs.

• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Oversaw lease generation process and reviewed all terms to verify accuracy.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
• Updated product labelling and pricing to reflect discounts and offers.
• Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Built lasting relationships with clients through customer service interactions.