Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Shahad Alyami

Riyadh

Summary

Exceled in a fast-paced service environment, refining strong communication and problem-solving skills. Proven ability to efficiently handle and resolve customer inquiries, leading to a track record of success. Seeking to apply these skills in a new field to boost team performance and improve customer satisfaction.

Work History

CUSTOMER SERVICE REPRESENTATIVE

Access Point Salon
  • Handled client inquiries, scheduled meetings, and ensured a welcoming environment.
  • Provided clients with service and product recommendations, tailored to their needs.
  • Ensured high satisfaction by promptly resolving customer concerns.
  • Handled transactions and ensured accuracy in the point-of-sale system.

Customer Service Representative

Webook

Education

Diploma - Law

King Saud University
2021

Skills

  • Data entry
  • Active listening
  • Follow-up skills
  • Live chat support
  • Excellent communication skills
  • Customer service
  • Call center experience

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Access Point Salon

Customer Service Representative

Webook

Diploma - Law

King Saud University
Shahad Alyami