Shahad Nasser Alzahrani
Riyadh,Sudai Arabia
Summary
Experienced professional with focus on government relations, committed to fostering positive relationships between public and private sectors. Capable of influencing policy decisions and navigating complex regulatory environments through strategic communication and advocacy. Skilled in stakeholder engagement, policy analysis, and issue resolution to support organisational objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Sales Operations | Gov Relations | Coordinator.
Salam mobile telecom
Riyadh, Saudi Arabia
01.2022 - 07.2024
- Led training and development initiatives for new employees.
- Oversaw participation in training of third batch of Salam.
- Communicated with vendors to assess new technology solutions.
- Resolved customer complaints, enhancing loyalty and retention.
- Interfaced with clients to ensure system functionality and performance.
Digital Marketing.
Virgin mobile telecom
05.2020 - 01.2021
- Successfully achieved company targets through strategic planning.
- Expanded advertising efforts to reach broader audiences.
- Tested and implemented new products and services to enhance communications.
Sales assistant
Nesk company.
06.2019 - 12.2019
- Delivered exceptional after-sales service, encouraging repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Education
Diploma of Human Resources - HR
Technical and Vocational Training
Bachelor's degree - College of Education
King Saud University
RiyadhSkills
- TRAINING COURSES
Data analysis using the R program
Selecting and crystallizing entrepreneurial
projects
The ethics of scientific research
Self-management
- TECHNICAL SKILLS
Microsoft Office
Infographic
Data entry
Design using AI
Analytical thinking
Training development
- PROUD TO BE
Organizer
Planner
Teamworker
Integrative negotiation
Social media photography
Certification
An English language certificate from the "Top English Academy" stamped by the American Language Academy Work and design of the "Digital Citizenship" project inside the university campus and set up a browser on social networking sites, including Twitter @DigitalKSU, Communication Skills / Management /Time Management /Problem Solving /Teamwork / Organization /
Languages
Arabic
Native
English
Fluent
Timeline
Sales Operations | Gov Relations | Coordinator.
Salam mobile telecom
01.2022 - 07.2024
Digital Marketing.
Virgin mobile telecom
05.2020 - 01.2021
Sales assistant
Nesk company.
06.2019 - 12.2019
Diploma of Human Resources - HR
Technical and Vocational Training
Bachelor's degree - College of Education
King Saud University
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