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Dynamic Ticketing Agent with experience at The Ritz-Carlton, excelling in airline reservation systems and delivering exceptional customer service. Known for empathy and patience, I effectively assist passengers while ensuring compliance with transportation regulations. Proven ability to lead teams and adapt to changing environments, enhancing overall operational efficiency.

Bachelor's degree in Tourism with a minor in Social Sciences, backed by a decade of experience in administrative roles. Proficient in fostering interinstitutional relations, managing institutional communication, coordinating event production and activity organization, overseeing state ceremonial and protocol, as well as excelling in marketing and public management.

CAPABILITY STATEMENT:
 A skilled ticketing professional with extensive experience across all facets of ticketing including event build, seat allocation, release backs, implementation, management, staff management, customer service, venue and ticket agency liaison/negotiation and data management with a strong focus on attention to detail. 
 Highly developed interpersonal and communication skills and able to manage and prioritise many and varied tasks.

With a strong educational background and professional experience, this candidate has developed valuable skills in educational environments. These skills include effective communication, curriculum planning, and student engagement. The candidate is also eager to apply these skills and transform their practices into theories in the field of education, utilizing their abilities in critical thinking and problem-solving. The primary focus is on contributing to a collaborative and innovative work environment where they can make a meaningful impact. Drawing from their local and international educational and professional background, they bring a multidisciplinary approach to the study of ancient Egyptian archaeology and tourism management. Moreover, the previous experiences have equipped the applicant with the capability to share this knowledge with potential students.

Shahenaz Bukhari

Overview

Work History

Tourism Office - Ticketing and Tourism Agent

Appointment Specialist

Reception Supervisor

Secretary

Event Organizer

VIP Hostess

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Bachelor of Science - English

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Bachelor of Science - English

Tourism Office - Ticketing and Tourism Agent

Appointment Specialist

Reception Supervisor

Secretary

Event Organizer

VIP Hostess

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