Shahid Amin
Riyadh,Saudi Arabia
Summary
Results-driven Digital Transformation and Automation Consultant with expertise in Cognitive AI and Son solutions. Skilled in enhancing decision-making through Power BI dashboards, Python automation, and data analysis. Senior RAN Optimisation Consultant with ten years in network performance governance, RF planning optimisation, and KPI oversight for LTE and 5G. Committed to leveraging data analytics and automation to deliver innovative telecommunications solutions.
Overview
15
15
years of professional experience
Work History
Digital Transformation and Automation Consultant
Ericsson KSA
Riyadh, Saudi Arabia
02.2025 - Current
- Improved delivery outcomes for Ericsson Cognitive AI and Son solutions as lead.
- Accelerated execution by shaping use-case scope and aligning workflows.
- Delivered Power BI insights by defining CSW API data flows driving ETL.
- Enhanced decision-making through storytelling Power BI dashboards.
- Increased automation capability by building multiple Python-driven use cases.
- Reduced field dependency by assessing cell coverage from physical drive test or physical visit.
- Improved forecast accuracy by comparing predictions with geo-located call traces.
- Enabled faster resolution by identifying overshooting, under-shooting, or blocking remotely.
- Accounted for cognitive CTA API as the data source for VoLTE analysis, using python.
- Delivered Power BI dashboards for drop analysis and optimisation.
Senior RAN optimization Consultant
Ericsson
Riyadh, Saudi Arabia
03.2015 - 01.2025
- Owned Swift project ramp-ups by coordinating continuous monitoring and structured status reporting.
- Led quality and network performance governance to align with SLA and integrity targets.
- Managed RF planning optimisation through wireless engineering outputs and statistical reporting tools.
- Owned KPI oversight for accessibility, retainability, mobility, and integrity in LTE and 5G.
- Drove new feature trails by testing, assessing network impact, and coordinating recommendations.
- Owned capacity planning using utilisation and connected users for NR NSA rollout targets.
- Owned Ookla sample reviews for throughput gaps and directed improvement recommendations.
- Coordinated customer complaint triage by diagnosing root causes and approving resolution options.
Assistant Manager Performance and Quality
Vodafone India
Mumbai, India
09.2013 - 02.2015
- Owned KPI index reviews for in-house circles covering accessibility, retainability, mobility, integrity.
- Set gold-standard guideline parameters for in-house circles using parameter trail findings.
- Coordinated feature trail testing, evaluated network impact, and advised circles on recommendations.
- Designing the KPIs and validation of KPI formula so that indices are calculated and measured correctly.
- Coordination with different vendors to evaluate new features, new products and solutions, identifying and recommending new features and products to enhance customer experience.
Planning Design and Optimization Engineer
Ericsson
Bangalore, India
11.2011 - 08.2013
- Conducted root cause analysis (RCA) and recommended corrective actions for each identified abnormality, contributing to network reliability.
- Monitored 2G and 3G network performance through continuous data collection and analysis, ensuring optimal service quality.
- Reported and documented abnormal behaviour in 2G and 3G network coverage, facilitating timely response and resolution.
Education
Bachelor of Technology - Electronics and Communication
Uttar Pradesh Technical University
Lucknow01-2008
Skills
- Digital transformation
- BI and data visualization
- Microsoft Power BI expertise
- Data ETL
- Data analysis techniques
- Python programming
- Alerts and monitoring systems
- Project management skills
- Network optimisation methods
Languages
English
Advanced
C1
Arabic
Intermediate
B1
Urdu
Upper Intermediate
B2
Timeline
Digital Transformation and Automation Consultant
Ericsson KSA
02.2025 - Current
Senior RAN optimization Consultant
Ericsson
03.2015 - 01.2025
Assistant Manager Performance and Quality
Vodafone India
09.2013 - 02.2015
Planning Design and Optimization Engineer
Ericsson
11.2011 - 08.2013
Bachelor of Technology - Electronics and Communication
Uttar Pradesh Technical University