SHAHID IMRAN

Participated in team projects, demonstrating an ability to work collaboratively and effectively.Worked flexible hours across night, weekend and holiday shifts.Paid attention to detail while completing assignments.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Passionate about learning and committed to continual improvement.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted with hiring, training and mentoring new staff members.
• Coordinated office events, seminars and meetings for staff and clients.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Managed internal operational standards and productivity targets.
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
• Managed shipping and receiving team, overseeing training, schedules and work assignments.
• Enhanced performance of receiving dock associates through training, guidance and motivation.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Supervised 15 [ staff members tasked with handling materials management, planning, purchasing, and customer service duties.
• Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Created, monitored and maintained change management plans for cross-functional projects and initiatives.
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
• Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
• Managed vendor performance to maximize profitability and achieve financial objectives.
• Identified opportunities to streamline processes and improve office operations and efficiency.
• Coordinated office events, seminars and meetings for staff and clients.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Developed effective training plans based on department needs and objectives.
• Assessed employee performance and developed improvement plans.
• Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
• Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Achieved or exceeded company-defined sales quotas.

• Supervised 15 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
• Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
• Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Analyzed inventory data to identify and address stock discrepancies.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.

• The human resource information system functions smoothly
• Personnel data and statistics are efficiently recorded stored, and retrieved as appropriate
• Effective working relations exist with Company personnel and improving the organization culture.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.

• In the field of sales will have to meet the clients and gain field experience
• Opening accounts and dealing with customers.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Established and cultivated solid business relationships with new or existing customers.
• Built relationships with customers and community to establish long-term business growth.
• Directed sales support staff in administrative tasks to help sales reps close deals.