

Mechanical Engineer with expertise in after-sales service, field engineering, and OEM technical support for heavy mining equipment. Experienced in providing technical solutions throughout the equipment lifecycle, including installation, commissioning, troubleshooting, maintenance, and performance optimization. Adept at collaborating with international OEMs and customers to resolve technical challenges, improve equipment reliability, and deliver high-quality engineering support. Recognized for a proactive approach, strong problem-solving skills, and a commitment to operational excellence and customer satisfaction.
After-Sales
Technical Support
Technical sourcing
Field service reporting
Equipment maintenance
Project coordination
Technical documentation
Engineering drawings
Regulatory compliance
Quality assurance
HVAC knowledge
Sustainability practices
Remote support
Customer Service
Service orientation
On-Site professionalism
Patience and composure