Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
SHAHZAIB ALI SHAH

SHAHZAIB ALI SHAH

NEOM City,Saudi Arabia

Summary

A skilled professional with expertise in software and web design, proficient in computer applications and I.T. & MS Office. Demonstrates strong capabilities in creating professional presentations and possesses excellent communication skills. Adept at collaborating effectively as a team member, with a focus on leveraging technical skills to drive project success.

Overview

9
9
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification

Work history

Facility Management Soft Services Project Coordinator

Tamimi Global Hoteling & Catering Industry Co Ltd KSA
01.2021 - 08.2025
  • Attending client meetings and achieving the goals set forth by the projects.
  • Meeting with internal and external customers to ensure that the project meets requirements and objective.
  • Coordinating with all company locations PM’s working in NEOM for completion of tasks and tracking progress on each project.
  • Managing Projects for a company.
  • Controlling food cost.
  • Keep stakeholders up-to-date on the progress of a project.
  • Assisting the project manager in defining project goals and objective.
  • Developing project plans, timelines.
  • Controlling project costing/budget.
  • Leading project team.
  • Assigning task to project departments as per requirement from client and head office.
  • Staff Trainings and Duty Roaster.
  • Reviewing weekly and monthly projects reports for business analysis.
  • Supporting projects to get approvals for Quotations and PO’s for site’s.
  • Contract Inquiries.
  • Providing Document for Business Continuity Plan.
  • Events Management.
  • Staff Trainings.

Facility Management Soft Services Project Coordinator

01.2024 - 12.2025
  • Sindalah Project Documentation and Inspections at NEOM.

Facility Management Soft Services Project Coordinator

01.2023 - 12.2023
  • Corporate Office Services Project Mobilization at NEOM.
  • Completing all Requirements for Office Services at NEOM Locations.
  • Inspection for Offices Inventories Record.
  • Providing Office Stationary Material on demand of client.
  • Administration and Vehicles Assigning Responsibility.
  • Staff Trainings.
  • Setup and maintain a Service Desk and evaluate its efficiency.
  • Resolve service desk problem and improve service methods to increase the service desks productivity and customer services.
  • Providing all support to make Office Services Project Successful.

Facility Management Soft Services Project Coordinator

01.2022 - 12.2023
  • OXAGON Project Mobilization at NEOM.
  • Completing mobilization requirement for NEOM OXAGON Project.
  • Interviewing and fulfill key positions and staff for project.
  • Responding client emails and attending meetings.
  • Staff Trainings.
  • Inventory Inspections.
  • Providing project relevant documents for Housing, Housekeeping, Dining, Recreation to client.

Facility Management Soft Services Project Coordinator

NEOM Community 2 Housing Reception
01.2021 - 12.2021
  • Tracking and maintaining record for guest rooms man-days.
  • Ensuring Smooth Running of Accommodation Facility including the Safety and Wellbeing.
  • Maintaining record for revenue.
  • Directing the help desk and reception.
  • Tracking and solving client complaints.
  • Follow-up with client emails.
  • Designing man-days sheet and software.
  • Making policies for housing department.
  • Monitoring reception and helpdesk operation.
  • Lost and Found log sheet.

Facility Management Soft Services Project Coordinator

Defense Housing and Hoteling Authority Multan
01.2017 - 12.2021
  • Assistant Manager Hotel Arena (DHAM) Operations (Reception, Housekeeping & Restaurant).
  • Worked as Assistant Coordinator in DHA Multan Housing Society for 200,000 Units.
  • Coordinating and Leading the function Arrangements (Events Coordinator).
  • Coordination with National & International Delegates for their protocols, Hotel Bookings and Site Visit arrangements.
  • New Hired Staff Orientation.
  • Housing community welfare.
  • Community inspection for improving living standard for residence.

Education

Master of Business Administration (MBA) -

NCBA & E
Multan, Punjab

Bachelors of Science’s (BSC) - undefined

BZU
Multan, Punjab

Intermediate of Computer Science (ICS) - undefined

BISE
Multan, Punjab

Matriculation - undefined

BISE
Multan, Punjab

Skills

  • Software & Web Design
  • Computer Applications
  • IT & MS Office
  • Creating Professional PPTs
  • Good Communications
  • Ability to work as a team member

Certification

  • Performance appreciation certificate from NEOM Management
  • UK High-Field Customer Services Management Level 3 Certification
  • UK High-Field Food Safety Level 3 Certification
  • UK High-Field Allergen Level 3 Certification
  • Participation in NEOM Worker Welfare Audit Certification
  • Participation in NEOM Worker Welfare Practitioner Essentials Training Certification
  • High Management Skills Development
  • Conscious Leadership Program
  • Award for Successful Conduct of First Location Ballot for 50 Thousand Houses in DHA Multan (Housing Project)
  • Mobilization certification for Project OXAGON and Office Services in Project NEOM
  • Certification for World Centre of Peace and Development Initiatives
  • Received Award for Supporting NEOM
  • Sport Rajasthan Royals Cricket tournament for year 2023 and 2024

Languages

English
Urdu
Arabic (Learning)

Timeline

Facility Management Soft Services Project Coordinator

01.2024 - 12.2025

Facility Management Soft Services Project Coordinator

01.2023 - 12.2023

Facility Management Soft Services Project Coordinator

01.2022 - 12.2023

Facility Management Soft Services Project Coordinator

Tamimi Global Hoteling & Catering Industry Co Ltd KSA
01.2021 - 08.2025

Facility Management Soft Services Project Coordinator

NEOM Community 2 Housing Reception
01.2021 - 12.2021

Facility Management Soft Services Project Coordinator

Defense Housing and Hoteling Authority Multan
01.2017 - 12.2021

Bachelors of Science’s (BSC) - undefined

BZU

Intermediate of Computer Science (ICS) - undefined

BISE

Matriculation - undefined

BISE

Master of Business Administration (MBA) -

NCBA & E
SHAHZAIB ALI SHAH