Dynamic sales and logistics professional with a proven track record at BGP Arabia Co.Ltd, excelling in customer service and CRM proficiency. Expert in leveraging sales expertise and logistics management to drive business improvements and foster strong client relationships. Achieved consistent sales targets and operational efficiencies through strategic problem-solving and team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Specialist
Al Chaied Al Najah Contracting Company
09.2024 - Current
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Negotiated prices, terms of sales and service agreements.
Monitored service after sale and implemented quick and effective problem resolutions.
Assistant Equipment Manager and Logistics Coordina
BGP Arabia Co.Ltd
09.2022 - 08.2024
Performed thorough analysis on usage patterns and identified opportunities for consolidating redundant assets, reducing overhead without compromising operational efficiency.
Collaborated closely with other department managers to establish internal policies governing safe operation practices across multiple teams.
Maintained detailed records documenting the status of each piece of equipment, aiding in strategic decision-making processes regarding future investments or disposals.
Coordinated the procurement process, liaising with suppliers to negotiate favorable terms for new equipment purchases or rentals.
Supported project completion timelines by efficiently allocating necessary resources to meet deadlines, avoiding costly delays.
Contributed to increased productivity by maintaining an up-to-date database of available resources, facilitating quick allocation during projects.
Improved safety compliance by conducting regular training sessions for staff on proper equipment usage and handling procedures.
Managed team schedules effectively, distributing workload evenly among employees and allowing for continuous coverage during peak periods.
Increased organizational efficiency by multitasking to foster timely project completion.
Identified and communicated customer needs to supply chain capacity and quality teams.
Leveraged data and analytics to make informed decisions and drive business improvements.
Production Engineer Intern
Aden Refinery Company
03.2021 - 08.2021
Improved product quality by conducting thorough inspections and identifying areas for improvement.
Participated in continuous improvement initiatives aimed at reducing cycle times and increasing overall throughput rates.
Evaluated production data, identifying trends and recommending adjustments to optimize performance metrics.
Streamlined workflow processes for greater operational efficiency and reduced bottlenecks.
Education
Bachelor Of Engineering - Chemical Engineering
King Faisal University
Al Asha, Saudi Arabia
05.2021
Skills
Customer service and care
Sales expertise
Cold-calling
Sales process optimization
Sales strategy development
Product and service knowledge
CRM proficiency
Lead database management
On-site product demonstrations
Problem-solving abilities
Team Leadership
Time management abilities
Logistics Management Systems
Supply Chain Logistics
Affiliations
• Dealing with safety issues hazards situations
• Help students with theirs projects at king Faisal University
Certification
First Aid Certification
Six-Sigma green Belt
Introduction to logistics management
Languages
Arabic
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Specialist
Al Chaied Al Najah Contracting Company
09.2024 - Current
Assistant Equipment Manager and Logistics Coordina
BGP Arabia Co.Ltd
09.2022 - 08.2024
Production Engineer Intern
Aden Refinery Company
03.2021 - 08.2021
First Aid Certification
Six-Sigma green Belt
Introduction to logistics management
Bachelor Of Engineering - Chemical Engineering
King Faisal University
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