SHAIK ABDUL FAZAL
Madina,Saudi Arabia
Summary
Exceptional analytical, organizational and communication skills in support of internal office efficiency and customer service or engagement objectives.
Diligent Secretary equipped to manage high-volume phone calls and complex schedule management. Offers personable and professional demeanour coupled with tactful and diplomatic communication skills.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
SECRETARY
AL DORAQ WATER BOTTLING PLANT
MADINAH, SAUDI ARABIA
01.2022 - Current
- Managed scheduling of appointments and meetings for senior management.
- Coordinated communication between departments to facilitate efficient information flow.
- Assisted in preparation of reports and documentation for internal and external audits.
- Maintained office supplies inventory and ensured timely procurement of necessary materials.
- Organised travel arrangements for staff including itineraries and accommodation bookings.
- Supported training of new staff in office procedures and administrative tasks.
- Prioritised workload to meet tight deadlines.
- Scheduled appointments for executive management team.
- Maintained confidential records, safeguarding sensitive corporate information.
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Assisted in HR duties, resulting in streamlined hiring processes.
- Updated files and records with precise system navigation.
- Maintained accurate and up-to-date databases containing confidential information.
- Improved administration workflows to free up time and increase staff capabilities.
- Streamlined office procedures to increase efficiency.
- Provided administrative support for projects; project completion rates improved significantly as a result.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Developed and maintained filing systems, both electronic and paper, to ensure easy access to information.
- Implemented office procedures that enhanced efficiency and improved workflow across teams.
- Trained and mentored junior staff members, fostering a supportive and productive work environment.
ADMINISTRATOR
MJA INSTITUTE
HYDERABAD, INDIA
11.2014 - 12.2022
- Developed efficient administrative processes to enhance overall office productivity.
- Managed scheduling and coordinated meetings for senior management and staff.
- Implemented an electronic filing system to streamline document retrieval and storage.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in preparation of reports and presentations to support decision-making processes.
- Maintained accurate records of office expenses and managed budget allocations.
- Trained new employees on administrative procedures and office protocols.
- Streamlined office operations by implementing efficient administrative procedures.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
Marketing executive
ACCURA NETWORK MARKETING PVT LTD.
HYDERABAD, INDIA
02.2013 - 11.2014
- Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
- Led cross-functional teams in the planning and execution of integrated marketing campaigns across multiple channels.
- Utilised data-driven insights to refine marketing approaches and improve overall campaign effectiveness.
- Implemented targeted social media initiatives to foster community engagement and increase audience reach.
- Created and maintained marketing collateral such as brochures, presentations, and advertisements to support sales efforts.
Education
Diploma of Education - Information Technology
Government ITI College
Hyderabad, India 06.2011 - 05.2013
High School Diploma - COMPUTER SCIENCE & ENGINEERING
MADINA JR. & DEGREE COLLEGE
HYDERABAD, INDIA 06.2009 - 04.2011
Skills
- Professional etiquette
- Efficient scheduling
- Discretion handling
- Email correspondence
- Time management excellence
- Administrative efficiency
- Invoice processing knowledge
- Supply ordering capability
- Documentation accuracy
- Accounting basics
- MS Office
- 45 - 50 WPM typing speed
- Confidentiality maintenance
- Office administration
- Communication proficiency
Languages
English
Advanced
Arabic
Advanced
Urdu
Native
Timeline
SECRETARY
AL DORAQ WATER BOTTLING PLANT
01.2022 - Current
ADMINISTRATOR
MJA INSTITUTE
11.2014 - 12.2022
Marketing executive
ACCURA NETWORK MARKETING PVT LTD.
02.2013 - 11.2014
Diploma of Education - Information Technology
Government ITI College
06.2011 - 05.2013
High School Diploma - COMPUTER SCIENCE & ENGINEERING
MADINA JR. & DEGREE COLLEGE
06.2009 - 04.2011