Seeking a challenging position with the aim to contribute towards organizational success by enhancing ethical and competency standards, to excel consistently and meet the organization's expectations while constantly availing opportunities to learn and grow.
• Maintains physical and computerized files for the department.
• Assigns barcodes to fixed assets at the District Warehouse, campus as applicable.
• Conducts periodic audits to verify accuracy of inventories.
• Take dictation and minutes and accurately enter data.
• Assist colleagues whenever necessary.
• Acting as the administrative point of contact between the executives and internal/external clients
• Ensure the preparation of the working paper file for archiving.
• Creating Visa dispute case in First dispute tool (FD) and initiate dispute charged based on customer requested.
• Increasing the promo cycle based on customer request which is already purchased item.
• Receive tickets from the customer for a fraud or valid charge and verify the details.
• Initiate a 2nd chargeback option when the customer is not satisfied.
• Will close the Customer request (CRS) files when all details come from customer documents.
• Tagged a fraud charge based on customer request and moved the charge to Society security register (SSR) acct.
• Based on fraud charges scenario were follow the case as 125 OR 160, Or 250
• 2 OR less fraud charged must follow on customer unauthorized charged.
• Adding missed fraud charged cases in to First Track tool (FT) to follow up with the processer.
• Creating dispute case for oil cards in First Dispute (FD) and initiating dispute charged based on customer requested.
• Taking the Regular hurdles and sharing the new updates with the team
• Reviews application files to verify that all data is complete and meets standards.
• Maintain team efficiency within quality benchmark with regular updates and instant clarifications.
• Rejecting the duplicate orders and delivering to client for approval.
• Practicing the periodic review of the clients as per the policies of KYC
• Identifying& Verifying the Identity of the customers
• Identifying& Verifying the Beneficial owners of Legal Entities (i.e
• LLC, INC, Formal Organizations Partnerships, NGO, Government, Attorney, Sole proprietor)
• Performing the client due diligence through risk-based approach.
• Understand the Nature and Purpose of customer relationships.
• Complete analysis of transactional information to identity risk, trends, and Potential wary activity
• If any discrepancy retrieves to the branch and suggest the branch to resolve.