SHAIKHA ALQAHTANI
Riyadh
Summary
Accomplished Quality and Risk Management Section Head with a proven track record at the Saudi Patient Safety Center, enhancing operational efficiency and patient safety through strategic risk management and policy development. Spearheaded ISO 9001:2015-certified systems and national patient safety KPIs, demonstrating exceptional leadership and cross-functional collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality and Risk Management Section Head
Saudi Patient Safety Center
Riyadh
06.2022 - Current
- Spearheaded the design and implementation of ISO 9001:2015-certified quality management systems, enhancing operational efficiency and compliance
- Developed a robust Enterprise Risk Management (ERM) framework, integrating strategic risk assessments across departments
- Directed the development and implementation of internal policies and procedures, ensuring alignment with global standards and national priorities
- Designed national patient safety KPIs to monitor and enhance the performance of healthcare institutions
- Played a pivotal role in the EFQM Excellence Model preparation, establishing benchmarks for organizational excellence
- Provided expert oversight for the Sentinel Event Reporting Platform, driving improvements in patient safety data collection and analysis
- Collaborated with cross-functional teams to monitor strategic performance and ensure adherence to national patient safety objectives
Assistant Manager of Quality and Risk
Saudi Patient Safety Center
Riyadh
06.2019 - 06.2022
- Oversaw the launch of the National Patient Safety Platform (SAWTAK), integrating advanced analytics to reduce preventable harm in healthcare
- Designed national patient safety KPIs to monitor and enhance the performance of healthcare institutions
- Managed strategic projects, including the Saudi Best Practice Registry and Document Control System, streamlining data access and governance
- Conducted detailed risk assessments and implemented controls to improve patient safety outcomes
- Played a pivotal role in development of national patient safety taxonomies, standardizing reporting and analysis frameworks
Quality and Risk Management Senior Specialist
Saudi Patient Safety Center
Riyadh
04.2018 - 06.2022
- Designed performance metrics and conducted detailed analysis to support the development of the Sentinel Event Reporting Platform
- Participated in drafting the Saudi Healthcare Sentinel Events Manual, setting standards for incident reporting and management
- Analyzed trends in patient safety data, contributing to the creation of comprehensive patient safety alerts
Workforce Manager
AlJood Company for Publicity
Riyadh
01.2016 - 01.2018
- Conducted workforce planning and capacity analysis to enhance operational efficiency
- Ensured compliance with internal and external regulatory standards, improving audit readiness
- Supervised and optimized team performance, consistently exceeding targets
Education
Master of Hospital and Health Administration - Healthcare Quality
King Saud University
Riyadh, Saudi ArabiaBachelor of Clinical Laboratory Science -
King Saud University
Riyadh, Saudi ArabiaSkills
- Policy and Procedure Development
- Organizational Excellence
- Risk Management
- Strategic Performance Monitoring
- Process Optimization
- Regulatory Compliance
- Leadership and Cross-Functional Collaboration
Certification
- Governance, Risk, and Compliance Professional (GRCP)
- Governance, Risk, and Compliance Auditor (GRCA)
- Lean Six Sigma Green Belt Certification
- Certified Professional in Patient Safety
- Datix Cloud IQ Certified Professional
- Project Management Professional (PMP)
- ISO 9001:2015 Quality Management System Lead Auditor
- ISQua External Evaluation Surveying Specialist
- EFQM Internal Assessor
Languages
- English, Full Professional Proficiency
- Arabic, Native Proficiency
Timeline
Quality and Risk Management Section Head
Saudi Patient Safety Center
06.2022 - Current
Assistant Manager of Quality and Risk
Saudi Patient Safety Center
06.2019 - 06.2022
Quality and Risk Management Senior Specialist
Saudi Patient Safety Center
04.2018 - 06.2022
Workforce Manager
AlJood Company for Publicity
01.2016 - 01.2018
Master of Hospital and Health Administration - Healthcare Quality
King Saud University
Bachelor of Clinical Laboratory Science -
King Saud University
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