SHAIKH MERAJ ALAM
KOLKATA ,INDIA
Summary
Driven professional with talent for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Aims to enhance store performance and build motivated team.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Store manager
HALF MILLION BEVERAGE COMPANY
Riyadh, Riyadh Region
2024.04 - 2025.09
- Assisted in maintaining inventory levels and ensuring stock availability for customers.
- Organised store displays to enhance product visibility and customer engagement.
- Supported team in delivering excellent customer service by addressing inquiries and resolving issues.
- Participated in training sessions to learn operational procedures and company policies effectively.
Team leader
HALF MILLION BEVERAGE COMPANY
Riyadh, Riyadh Region
2023.04 - 2024.04
Barista
HALF MILLION BEVERAGE COMPANY
Riyadh, Riyadh Region
2022.04 - 2023.04
Head barista
BARISTA COFFEE COMPANY
KOLKATA, WEST BENGAL
2020.02 - 2022.01
Education
Commerce - COMMERCE
HIGHER SECONDARY
KOLKATA 2013.03 - 2015.05
COMMERCE
SENIOR SECONDARY
KOLKATA 2011.04 - 2012.05
DIPLOMA IN FINANCIAL ACCOUNTING
KOLKATA 2016.11 - 2017.07
Skills
Staff management and team leadership
Inventory control and stock management
Sales performance and revenue growth
Customer service excellence
Budgeting and cost control
Scheduling and workflow optimization
Training and onboarding employees
Timeline
Store manager
HALF MILLION BEVERAGE COMPANY
2024.04 - 2025.09
Team leader
HALF MILLION BEVERAGE COMPANY
2023.04 - 2024.04
Barista
HALF MILLION BEVERAGE COMPANY
2022.04 - 2023.04
Head barista
BARISTA COFFEE COMPANY
2020.02 - 2022.01
DIPLOMA IN FINANCIAL ACCOUNTING
2016.11 - 2017.07
Commerce - COMMERCE
HIGHER SECONDARY
2013.03 - 2015.05
COMMERCE
SENIOR SECONDARY
2011.04 - 2012.05