Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Shaimaa Abdelkreem Abdeltwab mohamed

Giza,Egypt
Shaimaa Abdelkreem Abdeltwab mohamed

Summary

Goal-orientated Sales Representative with 15 years of experience in [Industry]. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service. Effective and focused Sales Representative with aptitude for building and maintaining client relations. Offering 15 years of [Industry] experience and proven ability to exceed sales goals. Skilled in communication and personnel training. Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

14
years of professional experience
4
years of post-secondary education

Work history

Alexandria Group for paints and Building Chemicals
Giza, Egupt

Sales Representative
05.2020 - Current

Job overview

  • Responded to telephone and in-person requests for information.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Accounted for all inventory and ordered new stock.
  • Used consultative sales approach to understand and meet customer needs.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Developed new business by networking with valuable customers.
  • Built lasting relationships with clients through customer service interactions.
  • Helped resolve client problems quickly with superior customer service.
  • Prepared sales contracts and oversaw signing of both parties.
  • Collected and processed payments.
  • Completed customer searches to generate new leads.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.

Dinomix for paints
Giza, Egypt

Sales Representative
05.2019 - 05.2020

Job overview

  • Responded to telephone and in-person requests for information.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Accounted for all inventory and ordered new stock.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Collected and processed payments.
  • Presented latest merchandise to prospective buyers.
  • Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
  • Prepared sales contracts and oversaw signing of both parties.

Premix Royal For paints
Giza, Egypt

Sales Representative
08.2016 - 01.2019

Job overview

  • Responded to telephone and in-person requests for information.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Accounted for all inventory and ordered new stock.
  • Used consultative sales approach to understand and meet customer needs.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Helped resolve client problems quickly with superior customer service.
  • Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Collected and processed payments.
  • Completed customer searches to generate new leads.

Drymix Egypt (United for paints and chemicals)
Giza, Egypt

Sales Representative
07.2009 - 07.2016

Job overview

  • Responded to telephone and in-person requests for information.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Accounted for all inventory and ordered new stock.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Collected and processed payments.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Contacted satisfied customers to offer additional services.
  • Built lasting relationships with clients through customer service interactions.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.

Education

Institute of Performing Arts
Giza Egypt

bachelor of theater arts from Decoration Department
06.1996 - 06.2000

Skills

  • Retail marketing
  • Staff training
  • Self-motivated
  • Company processes
  • Product knowledge
  • Lead prospecting
  • Order processing
  • Customer service
  • Target-driven
  • Market research
  • Point-of-sale orders
  • Client service
  • Face-to-face selling
  • Service agreements
  • Sales strategies
  • Marketing
  • Customer relations
  • Teamwork and collaboration
  • Visiting customer locations
  • Sales expertise

Languages

Arabic
Advanced
English
Intermediate

Timeline

Sales Representative

Alexandria Group for paints and Building Chemicals
05.2020 - Current

Sales Representative

Dinomix for paints
05.2019 - 05.2020

Sales Representative

Premix Royal For paints
08.2016 - 01.2019

Sales Representative

Drymix Egypt (United for paints and chemicals)
07.2009 - 07.2016

Institute of Performing Arts

bachelor of theater arts from Decoration Department
06.1996 - 06.2000
Shaimaa Abdelkreem Abdeltwab mohamed