Shaimaa Rabie Mohammed
Manager of Project Management
Riyadh,01
Summary
Accomplished Operations Manager with a proven track record of successful projects, enhancing operational efficiency and spearheading process improvements to reduce costs. Expert in Agile methodologies and strategic planning, with a knack for fostering team collaboration and problem-solving. Achieved significant productivity gains and cost reductions, demonstrating exceptional organizational management and resource allocation skills.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
Work History
Operations Manager
Torjoman
01.2022 - Current
- Developed systems and procedures to improve operational quality and workflow automation by 85% in 1 year.
- Achieved 97% customer satisfaction rate.
- Analyzed and reported on key performance metrics to senior management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated smooth collaboration between departments through clear communication channels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Reduced operational risks while organizing data to forecast performance trends.
Manager of Project Management
Torjoman
Riyadh, 01
01.2021 - Current
- Implemented workflow automation to reduce project completion times by 40%.
- Ensured compliance with industry regulations and company policies throughout the entire project lifecycle.
- Supported continuous improvement initiatives by analyzing post-project data and incorporating lessons learned into future endeavors.
- Streamlined project management processes by implementing Agile methodologies and cross-functional team collaboration.
- Conducted thorough reviews of completed projects for quality control purposes which led to fewer issues upon final completion.
- Optimized resource utilization by balancing workloads across multiple projects simultaneously while maintaining high-quality standards.
- Enhanced team performance by providing regular feedback, coaching, and training for skill development.
- Defined project scope, goals and deliverables that supported company objectives in collaboration with management and stakeholders.
- Provided ongoing cost and estimate analysis reporting and managed cost allocation.
- Reported regularly to managers on project budget, progress, and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Recruited and oversaw personnel to achieve performance and quality targets.
Global Vendor Management Manager
Future Group
01.2019 - 12.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Assistant Translation Manager
Future Group
01.2017 - 12.2018
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Enhanced translation team productivity by implementing efficient project management tools and processes.
- Managed vendor relationships for cost-effective translation software solutions, resulting in reduced overhead expenses.
- Streamlined communication between translation teams, leading to faster project turnaround times.
- Implemented quality control measures to maintain linguistic accuracy and consistency across all projects.
- Developed and enforced translation style guides and glossaries, ensuring consistent terminology use across all projects.
- Facilitated collaboration between translators and subject matter experts to ensure accurate localization of technical content.
- Established a translator training program, improving overall team skills and expertise in specialized industries.
Translation Project Manager
Future Group
01.2015 - 12.2016
- Contributed to the development of company-wide standards for translation projects, ensuring consistency and excellence across all deliverables.
- Managed a team of translators, ensuring timely delivery of high-quality translations for various clients.
- Organized regular meetings with clients throughout the duration of projects to provide updates on progress and address any concerns or changes in scope that may arise.
- Collaborated with clients to understand their specific requirements, tailoring translation projects accordingly for optimal results.
Translation Team Lead
Future Group
07.2013 - 12.2014
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
Arabic Translator and Interpreter
Future Group
09.2005 - 01.2013
- Reviewed, edited and proofread translated documents for accuracy.
- Maximized quality control of translated documents.
Education
DBA - Business Administration And Management
Cairo University
Cairo, Egypt 10.2021 - 12.2026
EDiploma - Strategy Execution
Harvard Business School
Online 01.2024 - 03.2024
MBA - Business Administration And Management
Cairo University
Cairo, Egypt 08.2016 - 07.2017
Bachelor of Arts - English Language And Literature
Al-Azhar University
Cairo, Egypt 09.2000 - 07.2005
Skills
Organizational Management
Problem-solving abilities
Project Management
Strategic Planning
Agile Methodologies
Organizational Management
Timeline
EDiploma - Strategy Execution
Harvard Business School
01.2024 - 03.2024
Operations Manager
Torjoman
01.2022 - Current
DBA - Business Administration And Management
Cairo University
10.2021 - 12.2026
Manager of Project Management
Torjoman
01.2021 - Current
Global Vendor Management Manager
Future Group
01.2019 - 12.2020
Assistant Translation Manager
Future Group
01.2017 - 12.2018
MBA - Business Administration And Management
Cairo University
08.2016 - 07.2017
Translation Project Manager
Future Group
01.2015 - 12.2016
Translation Team Lead
Future Group
07.2013 - 12.2014
Arabic Translator and Interpreter
Future Group
09.2005 - 01.2013
Bachelor of Arts - English Language And Literature
Al-Azhar University
09.2000 - 07.2005