SHAJAS NASSAR
RIYADH,SAUDI ARABIA
Summary
Well-qualified Logistics coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Experienced customer service professional bringing 6 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about OPS regulations and standards.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
logistic coordinator
Riyadh, KSA
2020.01 - Current
- Inbound/Outbound/Dispatching/Inventory
- Managed system support functions to set priorities and service levels expectations
- Coordinate with internal and external customers to resolve any issues
- Ensure timely processing of reverse shipments (RTOs, RTNs) & market place shipments
- Problem solving & time management
- Encouraging for Ensure following the safety workplace to help drive health and safety across our delivery Station in Riyadh.
logistic Assistant
SOUQ
2016.01 - 2019.01
- Completed assigned work within deadlines and to company standards.
- Took on additional tasks on manager's request.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Understood and adhered to company's health and safety policies.
- Tracked office supplies to maintain consistent inventory.
Team Member
2013.01 - 2016.01
- Offered exceptional customer service with strong product knowledge.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Completed opening and closing checklists to create welcoming store environment.
- Warmly greeted customers and proactively reduced wait times.
- Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
Logistics coordinator
SNAPSHOT
2011.01 - 2013.01
- Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
- Kept appropriate inventory levels by optimising availability against warehouse space.
- Liaised with customers to provide order updates and confirm delivery dates and requirements.
- Drafted and reviewed certificates of conformity, commercial invoices and customs declarations to verify accuracy.
- Received incoming goods and organized pallets to optimize warehouse space.
Education
SSLC -
MBHS KANIYAPURAM
TRIVANDRUM, INDIA 2001.06 - 2002.07
Higher Secondary_ Humanities
MBHS KANIYAPURAM
TRIVANDRUM, INDIA 2003.06 - 2004.08
Skills
- Logistics Management & Multitasking
- Root Cause Analysis & Problem Solving
- Ticketing Systems & Leadership
- Data Warehousing & Data Analysis
- Ability to read and interpret documents such as safety rules
- Able to archive Carrying out Daily and weekly target
- COA
- MS EXCEL/ MS Word /Power point/ Google Sheet / QUIP/Data analyzing
- Tableau/AMZ/SCC/AMZL mercury/ AMZL ISRO/OMS/ MAGENTO
- Good communication skill Ability to develop relationship with clients
- Sincere, Honest and Dedicated, Disciplined and Sociable
- Hard working, Self -motivated and result oriented
- Supply chain management
Languages
English
Upper intermediate
Arabic
Upper intermediate
Hindi
Advanced
Malayalam
Native
Personal Details
Date of birth : 16-5-1987
Gender : Male
Marital Status : Married
Nationality : Indian
Religion : Islam, Muslim
Timeline
logistic coordinator
2020.01 - Current
logistic Assistant
SOUQ
2016.01 - 2019.01
Team Member
2013.01 - 2016.01
Logistics coordinator
SNAPSHOT
2011.01 - 2013.01
Higher Secondary_ Humanities
MBHS KANIYAPURAM
2003.06 - 2004.08
SSLC -
MBHS KANIYAPURAM
2001.06 - 2002.07