SHAMMA ALSAEED
Eastern Province
Summary
Over 13 years of experience in demanding administrative and organizational operations roles, with a solid background in customer service and records management. Meticulous attention to detail guarantees accurate and efficient project completion. Exceptional expertise in records management and wealth of experience in handling sensitive and confidential records, information, and data.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
3
3
Certifications
Work History
Admin Section Supervisor
Shade Corporation Ltd
01.2012 - Current
- Insurance Management: Oversee all company insurance policies (medical, motor, property, and project), ensuring timely claims processing, settlements, and compliance with company standards
- Accommodation & Utilities Management: Supervise accommodation arrangements for employees, including hotel stays and rental payments
- Manage utility bills (electricity, water), ensuring timely payments and follow-up with relevant authorities for requests and settlements
- Travel Coordination: Oversee and manage all employee travel arrangements, including flights, accommodations, and transportation
- Ensure smooth logistics and efficient coordination for business trips
- Administrative Support: Supervise the development and implementation of administrative policies, overseeing daily office operations, supply management, and team performance to ensure efficient workflow
- Office & Budget Management: Supervise office inventory and financial transactions related to departmental expenses, ensuring adherence to budget constraints
- Policy & Compliance Oversight: Ensure adherence to company policies, develop new procedures, and guarantee compliance with local regulations
- Crisis Management: Supervise problem-solving and crisis management to minimize operational disruptions
- System Development: Support the supervision and implementation of administrative management systems aimed at enhancing operational efficiency
- Streamlined workflow by implementing efficient processes and reducing bottlenecks in the section.
- Managed budgets effectively, ensuring optimal use of funds while meeting all required financial targets.
Education
Bachelor - Computer and Information
Aljouf University
Skills
Communication Skills
Conflict management
Critical thinking
Good mentorship
Time management
Sense of priority
Sense of diversity
Problem-solving
Interpersonal skills
JD Edwards System
Team management
Motivational leadership
Teamwork and collaboration
Certification
IFCE (Insurance Fundamentals professional Certificate)
Accomplishments
- Minimized the business trips costs using contracts with suppliers and saved the company costs.
- Created a successful plan that helped in reducing the loss ratio in the Insurance section.
- Created Insurance awareness program, which brought company costs/loss down and led to employee satisfaction.
- Improved and developed the inbound and outbound calls related to insurance issues, resulting in fewer calls or inquiries from employees.
Training
- Oracle Database Developer SQL
- English Course at the British Council
- Graphic Design/Motion Graphics
- HTML language-UDACITY
- Engineering insurance-Saudi contractor authority
Additional Information
Certifications:
· IFCE (Insurance Fundamentals professional Certificate)
· Computer Science Specialist, Saudi Council of Engineers
- IELTS Certificate
Oracle Database Developer SQL.
English Course at the British Council.
Graphic Design/Motion Graphics.
HTML language-UDACITY.
Engineering insurance-
Saudi contractor authority.
Timeline
Admin Section Supervisor
Shade Corporation Ltd
01.2012 - Current
Bachelor - Computer and Information
Aljouf University
Similar Profiles
Bader AlfadhliBader Alfadhli
Civil Engineer at Shade Corporation LtdCivil Engineer at Shade Corporation Ltd
Marwan EwaimerMarwan Ewaimer
IT Infrastructure Head at SHADE CORPORATION LTDIT Infrastructure Head at SHADE CORPORATION LTD
William KaufusiWilliam Kaufusi
Field Service Technician at Pine Shade ContractingField Service Technician at Pine Shade Contracting