Shamnad Jalaludeen

Well experienced in all Logistic activities

• Currently Aramex Express project leader for Managing more than 200 trucks in various destination's
• GCC project also Managing currently for Jordan transits
• Following 250 drivers alone successfully 10 years
• Enforced adherence to project specifications and requirements to foster on-time completion.
• Conducted thorough risk assessments and ROI forecasts to reduce vulnerabilities.
• Monitored expenditures and reduced budget overages with frequent audits and reconciliations.
• Supported team morale with periodic progress meetings and incentives for milestone achievement.
• Maintained positive corporate image and brand reputation in GCC countries
• Tracked and communicated project status, timelines and action items from project inception to delivery.
• Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
• Minimised accidents and incidents with comprehensive health and safety procedures.
• Achieved high client satisfaction through consistent delivery and communication.
• Managed desires and expectations for key stakeholders across numerous high-value projects.
• Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
• Built company reputation by managing and successfully delivering projects.
• Submitted performance feedback to stakeholders, keeping project teams on track.

• Oversaw facility maintenance and allocated needed resources to meet standards.
• Led and managed administrative staff to maintain smooth daily operations.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Reported on team performance to higher leadership, proactively offering action for areas of improvement.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.
• Collaborated with colleagues from different backgrounds to tackle new challenges.
• Led team to achieve KPI targets and successfully complete assigned projects.
• Prioritised and assigned tasks for strategic and optimised distribution of workloads.