Shamshad ali
Bell Captain
Medina,saudi arabia
Summary
Seasoned professional with focus on leadership and team management. Possessing unique skill set that includes staff development, workflow optimization and strategic planning. Committed to fostering productive work environments and driving business growth.
Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organisational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
bellcaptain
Taiba medina hotel
Medina, Medina Region
2023.01 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Bell attendant
Taiba suites medina
Medina, Medina Region
2020.03 - 2023.12
Bell attendant
Shaza al medina hotel
medina, Saudi Arabia
2018.06 - 2019.12
bell boy
Green Park Hotel
srinagar, india
2015.02 - 2016.06
Education
Bachelor of Science - science
university of Kashmir
india 2013.01 - /2015
Diploma - computer
The millennium school of training and technology
Pulwama inda 2013.09 - 2014.09
Skills
- Porter services expertise
- Enthusiasm for hospitality
- Tactful upselling techniques
- Bell cart operation
- Knowledge of hotel services
- Handling special requests
- Local tour guidance
- Valet parking experience
- Laundry services understanding
- Hotel software proficiency
- 5 star customer service
- Luggage storage
- Check out assistance
- Mail processing
Languages
English
Fluent
Arabic
Elementary (A2)
Urdu
Fluent
Handi
Upper intermediate
kashmari
Native
Timeline
bellcaptain
Taiba medina hotel
2023.01 - Current
Bell attendant
Taiba suites medina
2020.03 - 2023.12
Bell attendant
Shaza al medina hotel
2018.06 - 2019.12
bell boy
Green Park Hotel
2015.02 - 2016.06
Diploma - computer
The millennium school of training and technology
2013.09 - 2014.09
Bachelor of Science - science
university of Kashmir
2013.01 - /2015