Strong leader and problem-solver dedicated to efficient practice and effective operations with an adaptive and flexible style.
Uses decision-making skills and sound judgment to positively impact department success and achieve professional requirements.
Skilled in working under pressure and in often time-critical situations in often challenging professional environments.
Collaborative professional with dedication to partnering with co-workers to promote an engaged, empowering and positive work culture.
Experience and skills in building and maintaining relationships with diverse range of stakeholders in dynamic settings.
Organised and dependable professional successful at managing multiple priorities with a positive, flexible attitude. Willingness to take on added responsibilities to meet goals.
High level communication skills, both verbal and written in the forms of report writing and statement provision, with the ability to adapt my approach, style and format to deal with different requirements, with people in different positions and from a variety of backgrounds
Extensive experience working with people - sometimes with behavioural or compliance issues - with an ability to build fast rapport to support a working relationship, and exercise authority in a fair, humane and tactful manner when required
Strong attention to detail with regards to accurate recording of data, communications and all other information across various systems and paper files
Positive, enthusiastic and self-motivated, with the ability and willingness to assist and motivate others
High level organisational and time/resource management skills
Commitment to professionalism, organisational values, high standards and constructive goal orientation
Highly capable of working efficiently, both in a diverse team environment, and independently
Excellent ability to prioritise and deliver work under stressful situations and within tight deadlines as required with a Case Management focus
Capacity to build rapport and constructive, professional working relationships across different agencies including varying Government Departments
Time critical and efficient decision-making with consideration of department requirements and stakeholder needs
Customer Service Management through variously administered Case Management formats
REFEREES
Casey Austin – Area Manager
Elizabeth Community Corrections
Department for Correctional Services
Phone: 8282 7020
Email: Casey.Austin@sa.gov.au
Aida Blake - Team Supervisor
Elizabeth Community Corrections
Department for Correctional Services
Phone: 8282 7020
Email: Aida.Blake@sa.gov.au
Tiffany Lindo - Supervisor of Operations
Cadell Training Centre
Department for Correctional Services
Phone: 0488577556
Email: Tiffany.Lindo@sa.gov.au