Eng. Sharaf Alnawasah
Riyadh,Saudi Arabia
Summary
Successful Project Management business professional with demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.
More than 15 years in Project Management filed, and 20 Years in IT Technology.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
PMO Consultant and Directorate
Tata Consultancy Services
Riyadh, Saudi Arabia
2022.09 - Current
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Chaired project governance reviews and resolved challenges.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
- Built company reputation by managing and successfully delivering projects.
- Improved operations by generating project status reports and identifying issues for corrective action.
- Managed desires and expectations for key stakeholders across numerous high-value projects.
- Negotiated with suppliers to reduce costs.
- Reduced downtime with effective scheduling and resourcing.
- Achieved high client satisfaction through consistent delivery and communication.
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Interviewed and hired top-performing talent.
- Designed project presentations and reports for executive and management teams and stakeholders.
Operation and Maintenance Project Manager
Perfect Presentation 2P
Riyadh, Saudi Arabia
2021.03 - 2022.09
- Used project management tools and techniques for positive, successful outcomes.
- Built and nurtured professional relationships with wide range of stakeholders.
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Led technical delivery teams to deliver high-quality solutions within agreed timescales.
- Managed workforce planning, compiling information for informed decision-making.
- Monitored project spending and compiled budgets to develop business use cases.
- Implemented and maintained systems for successful planning and project management.
- Acted as single point of contact for stakeholders.
- Assured project documentation followed internal quality standards.
- Monitored industry trends, adapting services to suit consumer demand.
- Actioned customer feedback to promote continued service improvement.
- Tracked expenses and business outgoings to remain within cashflow targets.
- Recruited high-performing, reliable staff for improved team productivity.
- Devised activity and service plans to meet customer requirements.
- Deescalated internal conflict and implemented motivational techniques.
- Kept appropriate stock levels to meet operational needs.
- Facilitated communication and collaboration across departments.
- Forged working relationships with suppliers and negotiated purchasing conditions.
- Scheduled shifts based on seasonal demands and staff availability.
- Established competitive pricing strategies to augment sales.
- Stored transaction information securely for thorough financial reference.
- Received and resolved customer complaints escalated by staff.
- Briefed and motivated staff to deliver daily operational requirements.
- Organized continuous facilities cleaning, minimizing risk and maintaining professional appearance.
- Maintained excellent health and safety standards for continued compliance.
Senior project manager/ PMO Manager
Arabic Computer System ACS
Riyadh, Saudi Arabia
2008.04 - 2020.08
- Manage many types of projects, like Operation and Maintenance projects, Manage Services Project, HW Delivery Projects, Software Delivery, Development and Implementation Projects, ERP Project.
- Preparing all project management plans in order to execute the projects and make controlling and monitoring.
- Determined project schedules and kept projects on track using proactive adjustments to workflow.
- Designed project presentations and reports for executive teams and stakeholders.
- Improved operations by generating project status reports and identifying issues for corrective action.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Developed statement of work for product classification contract and devised sourcing strategy to maintain costs and clarify service expectations.
- Negotiated with suppliers to reduce costs.
- Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
- Achieved high client satisfaction through consistent delivery and communication.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Implemented change management processes to keep project up-to-date and minimize resistance to new concepts.
- Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
- Delivered projects on time and under budget through strict implementation and cost controls.
- Chaired project governance reviews and resolved challenges.
- Delivered on revenue targets and service KPIs.
- Built company reputation by managing and successfully delivering projects.
- Reduced downtime with effective scheduling and resourcing.
- Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
- Developed analytics tools to track project progress and impact.
- Drove client retention through quality project execution.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Managed desires and expectations for key stakeholders across numerous high-value projects.
- Built relationships with stakeholders through outstanding client management skills.
- Minimized accidents and incidents with comprehensive health and safety procedures.
- Interviewed and hired top-performing talent.
- Delivered exceptional service to clients, maintaining relationships for future business opportunities.
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Managed methods and tools rollout and configurations and design documentation.
- Implemented program and project governance standards for project deliverables.
- Produced Key Program Indicator (KPIs) to successfully measure performance.
- Tracked and communicated project status, timelines and action items from project inception to delivery.
- Organized resource allocation process, providing overall workload and capacity analysis.
- Elaborated action plans with program teams to drive performance improvements.
- Built strong relationships with stakeholders for project cohesiveness.
- Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
- Led implementation Software project, using deferent project management methodology life cycle like waterfall, Agile and Scrums.
- Managed scopes and deadlines using different project management methods.
- Oversaw each step of project, meeting goals and achieving deadlines.
- Provided financial support, analysis and reporting to stakeholders.
Education
Bachelor of Computer Engineering - Computer Engineering
Kirovograd National Technical University
Kirovograd/ Ukraine 1999.09 - 2004.05
Master of Computer Engineering - flexible computerized System and Robotics
Kirovograd National Technical University
Kirovograd/ Ukraine 2004.08 - 2005.06
Skills
- Relationship building
- High-value project management
- Cost control
- Vendor sourcing
- Technical Proposal writing
- Waterfall, Agile and Scrum methodology
- Contract review and recommendations
- Budgeting and forecasting
- Risk management
- KPI review and management
- JIRA
- Quality management
- Multi-unit operations management
- Projects, Programs & Portfolios management
- Key stakeholder engagement
Certification
- PMP - Project Management Professional
- MSF - Microsoft System Framework
- MOF - Microsoft Operation Framework
- CCNA - Cisco Certified Network Associate
- Oracle Knowledge
- Agile Training
- Jira Training
- ITIL Training
Languages
Arabic
Native
English
Advanced
Russian
Advanced
Timeline
PMO Consultant and Directorate
Tata Consultancy Services
2022.09 - Current
Operation and Maintenance Project Manager
Perfect Presentation 2P
2021.03 - 2022.09
Senior project manager/ PMO Manager
Arabic Computer System ACS
2008.04 - 2020.08
Master of Computer Engineering - flexible computerized System and Robotics
Kirovograd National Technical University
2004.08 - 2005.06
Bachelor of Computer Engineering - Computer Engineering
Kirovograd National Technical University
1999.09 - 2004.05