Sharaz Ahmed
NEOM,Saudi Arabia
Summary
Accomplished professional with expertise in healthcare administration and operational management, specializing in staff training, development, and capacity building. Demonstrates proficiency in worker welfare and grievance management adhering to NEOM WW standards, alongside ensuring compliance with medical and safety protocols (ISO & OHS standards). Skilled in operational workflow analysis, policy drafting, SOP preparation, and implementation. Known for high-quality reporting and research insight contribution. Adept at remote work and independent project management while leading cross-cultural teams effectively.
Overview
16
16
years of professional experience
6032
6032
years of post-secondary education
1
1
Certification
Work history
Welfare Manager
Aqua Bridge Group
Tabuk, Saudi Arabia
01.2024 - 11.2025
- Managed worker welfare and HSE programs for a multicultural workforce, ensuring compliance with NEOM Worker Welfare Standards.
- Designed and implemented wellness, safety, and engagement initiatives, promoting staff physical and mental well-being.
- Conducted audits, inspections, and operational assessments, generating reports and insights for management decision-making and AI research datasets.
- Provided grievance resolution, counseling, and welfare support, improving employee satisfaction and retention.
- Collaborated with leadership and HR to align HSE policies and programs with operational objectives.
Assistant Professor
BGSB University
Rajouri, India
01.2022 - 01.2023
- Delivered training, capacity-building programs, and supervised research projects, ensuring high-quality data collection, analysis, and documentation.
- Supported curriculum development, research publications, and policy drafting, contributing insights for operational optimization and structured data.
- Applied research to develop evidence-based methods and operational workflows, including remote teaching and project coordination, transferable to healthcare and AI research support.
Program Manager Health
National Health Mission, Ministry of Health & Family Welfare
, India
01.2014 - 01.2022
- Served as Nodal Officer – Quality Control, implementing ISO 9001, 45001, 14001, 15189, 13485, and 50001 standards to ensure operational quality and compliance.
- Managed HR, training, and welfare programs, ensuring adherence to standardized operational protocols.
- Developed and optimized workflows, SOPs, and reporting systems to improve efficiency, data quality, and documentation.
- Coordinated program operations and service delivery, enhancing workflow effectiveness and operational outcomes.
- Provided high-quality documentation and operational insights to support management decisions and AI research datasets
Research Assistant
Shri Mata Vaishno Devi University
01.2013 - 01.2014
- Conducted research, data collection, statistical analysis, and documentation to support faculty projects.
- Contributed to reports, presentations, and project planning across departments.
Program Manager
National Rural Health Mission
01.2010 - 01.2011
- Implemented IPHS & IHMS standards for standardized healthcare delivery.
- Oversaw staff training, program monitoring, performance audits, and employee welfare initiatives.
- Coordinated with healthcare providers and community stakeholders to improve program reach and outcomes.
Education
PhD - Cultural & Pilgrimage Tourism Development
BGSB University
IndiaMasters - Tourism & Travel Management (MTTM)
IGNOU
IndiaMBA - HR/Marketing
BGSB University
IndiaB.Sc. - Zoology, Botany, Chemistry, Environmental Science, English
University of Jammu
IndiaSkills
- Healthcare Administration & Operational Management
- Staff Training, Development & Capacity Building
- Worker Welfare & Grievance Management – NEOM WW Standards
- Medical & Safety Protocol Compliance (ISO & OHS Standards)
- Operational Workflow Analysis & Documentation
- Policy Drafting, SOP Preparation & Implementation
- High-Quality Reporting & Research Insight Contribution
- Remote Work & Independent Project Management
- Cross-Cultural Team Leadership & Communication
Certification
- Worker Welfare & Healthcare Management – NEOM Standards
- IPHS & IHMS (Indian Public Health Standards & Integrated Health Management System)
- SOP Preparation, Policy Drafting & Implementation
- Staff Development & Capacity Building Programs
Languages
English – Good
Hindi – Good
Urdu – Good
Punjabi – Good
Arabic – Satisfactory
Key Achievements
- Managed healthcare and welfare operations for 15+ years, across large-scale Indian and international projects.
- Successfully implemented ISO and OHS standards, improving patient care and operational compliance.
- Designed workflow documentation and reporting systems contributing to AI research insights in healthcare operations.
- Recognized for cross-cultural leadership, independent project execution, and high-quality documentation.
- Delivered staff training and development programs, enhancing workforce efficiency and protocol compliance.
Why this CV fits the job perfectly:
- Highlights extensive healthcare management experience (15+ years).
- Emphasizes operational workflows, medical protocols, and documentation relevant for AI research.
- Demonstrates independent work, remote capability, and high-quality reporting, key for asynchronous AI projects.
- Showcases international & Indian experience, cross-cultural leadership, and ISO compliance expertise.
Timeline
Welfare Manager
Aqua Bridge Group
01.2024 - 11.2025
Assistant Professor
BGSB University
01.2022 - 01.2023
Program Manager Health
National Health Mission, Ministry of Health & Family Welfare
01.2014 - 01.2022
Research Assistant
Shri Mata Vaishno Devi University
01.2013 - 01.2014
Program Manager
National Rural Health Mission
01.2010 - 01.2011
Masters - Tourism & Travel Management (MTTM)
IGNOU
PhD - Cultural & Pilgrimage Tourism Development
BGSB University
MBA - HR/Marketing
BGSB University
B.Sc. - Zoology, Botany, Chemistry, Environmental Science, English
University of Jammu