SHARIF HUSSEIN
JEDDAH
Summary
Committed and professional Service advisor and salesman in automotive feild with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
7
7
years of professional experience
Work History
Used Car Dealer
Dream Car
Jeddah&KHARTOUM
11.2021 - Current
- Evaluated trade-in vehicles'' condition and provided accurate valuations to offer fair pricing for both the dealership and the customer.
- Oversaw reconditioning processes to improve vehicle appearance and functionality before presenting them on the sales floor for prospective buyers'' consideration.
- Inspected and oversaw vehicles and completed preventive maintenance such as engine tune-ups, oil changes,break checks,air conditioning systems, tire rotations, wheel balancing, filters replacement and vehicle bodywork
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Automation Service Advisor
Sofoh Albarqa for cars
Jeddah
05.2018 - 09.2021
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Oversaw coordination of shuttle services and loaner vehicles for customers during prolonged repair times to minimize inconvenience and maintain satisfaction levels.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Performed emissions tests according to standard procedures.
- Repaired and replaced worn and damaged components.
Graduate Electrical Engineer
Sudanese Thermal Power Generating Company
KHARTOUM
03.2017 - 09.2017
- Assisted senior engineers in creating detailed project schedules, ensuring timely completion of tasks and overall project success.
- Advanced professional skills through continuous learning, attending training sessions, workshops, and conferences related to electrical engineering trends.
- Supported senior engineers in analyzing complex data sets to identify areas of improvement in system design or operation.
- Identified specific cables, fuses and circuit breakers required for assigned installations.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
Education
Bachelor of Engineering - Electrical&Electrtonic Engineering
University Tenaga National
KL,Malaysia12-2016
Skills
- Customer Relationship Building
- Computer Proficiency and Microsoft Office
- Technical knowledge
- Customer Service
- Team Cooperation
Languages
Arabic
First Language
English
Proficient (C2)
C2
Malay
Beginner (A1)
A1
Timeline
Used Car Dealer
Dream Car
11.2021 - Current
Automation Service Advisor
Sofoh Albarqa for cars
05.2018 - 09.2021
Graduate Electrical Engineer
Sudanese Thermal Power Generating Company
03.2017 - 09.2017
Bachelor of Engineering - Electrical&Electrtonic Engineering
University Tenaga National
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