Sharif Fuad Dhiyaa Aldeen
Madinah
Summary
I am looking for a job where I can demonstrate my commitment and ability to work. In my previous jobs, I have been distinguished by my good productivity and ability to learn quickly. I am also distinguished by my ability to build relationships, adapt and keep up with changes
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Care Representative
Saudi Airlines
King Abdullah Economy City :rabigh
08.2015 - Current
- A young man passionate about his profession, I have excellent organizational skills, the ability to work in a team, a clear orientation towards achieving goals, and I have the ability to adapt to all types of different work environments. I seek professional development in a company with future prospects.
- Effective implementation of assigned tasks
- Database and records management.
- Providing high quality service to customers.
- Implement company procedures and policies
- Providing customer service via phone and email
- Follow the rules and commit to work
Education
Bachelor's - Business Administration: Marketing
King Abdulaziz University
Jeddah04.2021
Skills
- Customer Care
- Directing customers and solving their problems
- Effective Communication
- Punctuality and Responsibility
- Flexibility and adaptability
- Teamwork skills
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Accomplishments
- I have been honored twice for my high productivity, helping clear backlogs, raising the level of service in more than one department, and improving the guest experience
Certification
- TOP5 – Best Practice (Saudi Airlines, 2020)
- TOP5 Naturally Generous Saudi HOS (Saudi Airlines, 2020)
- Introduction to TOP5 (Saudi Airlines, 2019)
- Customer Protection Rights Regulation (Saudi Airlines, 2018)
- Amadeus Basic TKT (Saudi Airlines, 2017).
- Work Ethics (Saudi Airlines, 2015)
- Effective Communications (Saudi Airlines, 2015)
- SV Orientation (Saudi Airlines, 2015)
- Airline Geography (Saudi Airlines, 2015)
- Passenger Services I For New Staff (Saudi Airlines, 2015).
Timeline
Guest Care Representative
Saudi Airlines
08.2015 - Current
Bachelor's - Business Administration: Marketing
King Abdulaziz University