Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Sharif Fuad Dhiyaa Aldeen

Sharif Fuad Dhiyaa Aldeen

Madinah

Summary

I am looking for a job where I can demonstrate my commitment and ability to work. In my previous jobs, I have been distinguished by my good productivity and ability to learn quickly. I am also distinguished by my ability to build relationships, adapt and keep up with changes

Overview

9
9
years of professional experience
1
1
Certification

Work History

Guest Care Representative

Saudi Airlines
08.2015 - Current
  • A young man passionate about his profession, I have excellent organizational skills, the ability to work in a team, a clear orientation towards achieving goals, and I have the ability to adapt to all types of different work environments. I seek professional development in a company with future prospects.
  • Effective implementation of assigned tasks
  • Database and records management.
  • Providing high quality service to customers.
  • Implement company procedures and policies
  • Providing customer service via phone and email
  • Follow the rules and commit to work

Education

Bachelor's - Business Administration: Marketing

King Abdulaziz University
Jeddah
04.2021

Skills

  • Customer Care
  • Directing customers and solving their problems
  • Effective Communication
  • Punctuality and Responsibility
  • Flexibility and adaptability
  • Teamwork skills

Languages

Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)

Accomplishments

  • I have been honored twice for my high productivity, helping clear backlogs, raising the level of service in more than one department, and improving the guest experience

Certification

  • TOP5 – Best Practice (Saudi Airlines, 2020)
  • TOP5 Naturally Generous Saudi HOS (Saudi Airlines, 2020)
  • Introduction to TOP5 (Saudi Airlines, 2019)
  • Customer Protection Rights Regulation (Saudi Airlines, 2018)
  • Amadeus Basic TKT (Saudi Airlines, 2017).
  • Work Ethics (Saudi Airlines, 2015)
  • Effective Communications (Saudi Airlines, 2015)
  • SV Orientation (Saudi Airlines, 2015)
  • Airline Geography (Saudi Airlines, 2015)
  • Passenger Services I For New Staff (Saudi Airlines, 2015).

Timeline

Guest Care Representative

Saudi Airlines
08.2015 - Current

Bachelor's - Business Administration: Marketing

King Abdulaziz University
Sharif Fuad Dhiyaa Aldeen