SHARIFUL ISLAM
Doha,Qatar
Summary
Hospitality professional with over 12 years of experience in luxury hotels, fine dining restaurants, airport lounges, and food & beverage operations. Proven track record in restaurant management, team leadership, guest satisfaction, financial performance, and operational excellence. Currently leading operations for Gymkhana Doha, a MICHELIN Guide Restaurant, and overseeing In-Room Dining at Katara Hills LXR by Hilton.
Overview
4
4
Languages
14
14
years of professional experience
Work History
Assistant Restaurant Manager - Hilton
Gymkhana - A MICHELIN Guide Restaurant
Doha
12.2022 - Current
- Managed Gymkhana Doha, a MICHELIN Guide Restaurant, and oversaw In-Room Dining (IRD) Operation.
- Manage everyday operations, accounting and financial matters of F&B Department.
- Analyse financial forecasts, prepare budgets, set sales targets, and manage P&L performance.
- Identified and rectified operational, financial, and employee issues; assisted in recruitment, performance reviews, promotions, and wage adjustments.
- Monitored employee activities to confirm compliance with company standards and policies.
- Ensured adherence to operational practices, hygiene regulations, and quality standards by employees.
- Developed and implemented procedures to ensure consistent food and beverage quality.
- Developed and implemented training programs for employees.
- Responded promptly to customer complaints to maintain high customer service and satisfaction levels.
Restaurant Supervisor
Ali Bin Ali Hospitality - Wahaj Restaurant
Doha
10.2020 - 12.2022
- Oversaw daily restaurant operations, ensuring efficiency and compliance with standards.
- Monitored restaurant operations to identify areas for improvement and ensure compliance with standards. and maintain high standards of food quality and service.
- Ensure compliance with health, safety, and sanitation regulations.
- Coordinated staff activities, offering guidance and resolving operational issues to maintain service quality.
- Addressed and resolved customer complaints, enhancing overall dining experience.
- Schedule and manage shifts to ensure adequate coverage and smooth
- Assist with inventory management, including ordering and stock control.
Senior F&B Associate.
Qatar Airways - VIP & Premium Lounges
Doha
05.2019 - 07.2020
F&B Associate
Hamad International Airport
Doha
05.2014 - 04.2017
F&B Associate
Hotel Sheraton
Dhaka
04.2013 - 03.2014
Education
Bachelor of Business Administration (B.B.A) -
Stamford University of Bangladesh.
Dhaka01-2017
Diploma - Food & Beverage.
Update College
Dhaka01-2014
Higher Secondary Certificate -
Gopinathpur Al-Haj Shah Alam Degree College
Dhaka01-2012
Secondary School Certificate -
Gopinathpur Shaheed Babul High School
Dhaka01-2010
Skills
- Operations management
- P&L Management
- Budgeting & Cost Control
- Fine dining standards
- Food Safety & HACCP
- Operational Efficiency
- Inventory & Procurement
- Guest management
- Staff development
- Leadership coaching
- Opera PMS and POS systems
- Microsoft Office Suite
Accomplishments
- MICHELIN Guide Award 2025 & 2026.
- Taste Of Qatar, UPSCALE CASUAL Dining 3-Star Award by Qatar Tourism 2025.
- Timeout Doha BEST INDIAN Restaurant Award 2025.
- Exceptional Commitment Award 2026, Katara Hills.
- Best Employee of the year Award 2025, Katara Hills.
- Best Supervisor of the year Award 2024, Katara Hills.
Languages
English – Fluent
Bangla – Native
Hindi – Fluent
Arabic – Basic/Conversational
Timeline
Assistant Restaurant Manager - Hilton
Gymkhana - A MICHELIN Guide Restaurant
12.2022 - Current
Restaurant Supervisor
Ali Bin Ali Hospitality - Wahaj Restaurant
10.2020 - 12.2022
Senior F&B Associate.
Qatar Airways - VIP & Premium Lounges
05.2019 - 07.2020
F&B Associate
Hamad International Airport
05.2014 - 04.2017
F&B Associate
Hotel Sheraton
04.2013 - 03.2014
Bachelor of Business Administration (B.B.A) -
Stamford University of Bangladesh.
Diploma - Food & Beverage.
Update College
Higher Secondary Certificate -
Gopinathpur Al-Haj Shah Alam Degree College
Secondary School Certificate -
Gopinathpur Shaheed Babul High School