SHARON RIBAL
Crowne Plaza Jeddah
Doha
3
Languages
20
years of professional experience
Results-driven hospitality professional with 17+ years of experience in luxury hotels, large-scale banqueting, pre-opening operations, and international sporting events. Proven expertise in revenue generation, team leadership, operational excellence, HACCP & ISO compliance, and high-profile event management including FIFA and UFC operations.
Work History
Assistant Food and Beverage Manager
2 Months- Managing financial aspects of F&B operations, including budgeting, forecasting, and revenue analysis.
- Coordinating daily operations of food and beverage outlets to enhance guest satisfaction.
- Developed and executed promotional strategies to increase revenue during peak dining periods.
- Assisted in training and mentoring staff to ensure high service standards and operational efficiency.
- Developing and executing promotional strategies to increase revenue during peak dining periods.
- Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
Assistant Food and Beverage Manager
2 Years 9 Months- Managed property with 325 rooms and 91 serviced apartments, overseeing 5 food & beverage outlets and 3500 square meters of banqueting facilities. Coordinated event space operations, including a ballroom and 7 meeting rooms.
- Won Manager of the Year 2024 – Pullman Doha for surpassing revenue and operational KPIs.
- Spearheaded the FIFA Arab cup 2025 Catering Operations in Ahmed Bin Ali Stadium over 02 weeks serving more than 5000 Covers during the 06 match days.
- Led a team of 75 staff by organizing 08 kiosks serving over 7000 covers during the UFC 2025 FIGHT NIGHT in ABHA stadium.
- Achieved revenue of 11 million QR in the year 2024 from events & catering with an incremental revenue of 20% from the previous year.
- Played a key role in getting the HACCP certification and ISO 22000 certification for the hotel in 2024.
- Played a key role in achieving 24 million QR in revenue from F&B outlets in the year 2024.
- Successfully handled the FIFA2022 operations and achieved a revenue of 06 million QR during November & December 2022
- During FIFA 2022, successfully handled Uruguay national team by looking after their all dining and event requirements throughout the stay.
- During FIFA 2022, successfully handled ADIDAS GROUP by looking after all their meeting and event requirements.
- Played a critical role in assisting the DOFB during the preopening stage by preparing the manning, policies and procedures, operational strategy, training of the team as well as completing all critical paths which resulted in a successful opening of the hotel.
Banquet Manager
3 Years 2 MonthsAssistant Banquet Manager
1 Year- Pre-Opening Member
Banquet Manager
8 MonthsBanquet Service Manager
5 MonthsAssistant Banquet Manager
2 Years 5 MonthsBanquet Supervisor
1 Year 10 MonthsRestaurant Supervisor
11 MonthsCaptain Waiter
2 Years 3 MonthsWaiter
1 Year 8 Months- Pre-opening team member
Waiter
5 MonthsWaiter
1 Year 4 Months- Pre-opening team member
Education
Diploma - Food & Beverage Service
Skills
F&B OPERATIONS
EVENT MANAGEMENT
MENU DEVELOPMENT
BUDGET MANAGEMENT
MENU ENGINEERING
HYGEINE STANDARDS
OPERA
MS OFFICE
INVENTORY CONTROL
Accomplishments
- Won manager of the year Award with Pullman Doha in the year 2024.
- Completed Basic food Safety level 02 training (2018) from Highfield International UK.
- Completed HACCP Level 02 training (2018) from Highfield International UK.
- Certified Departmental Trainer
- Pre-opening experience with 04 different properties (Pullman Doha, Mandarin Oriental, Intercontinental Alkhobar, Chancery Pavilion)
- Completed LEADING OTHERS training program with IHG in 2015
- Completed Harvard Management Courses with IHG
- Won STAR OF THE YEAR AWARD With InterContinental Alkhobar in the year of 2011
- Won Star of the month award with InterContinental Alkhobar in August 2010
Interests
Reading
Travelling
Languages
English
Hindi
Malayalam
KEY STRNGTHS
- Trainer and motivator with a proven track record
- Leads the team from the front.
- Ability to perform multi-tasking effectively.
- Dedicated, determined and reliable.
- Ability to motivate, inspire and to bring the best out of the team members.
- Absorb the pressure and complete the tasks within the given deadline.
Timeline
Assistant Food and Beverage Manager
Crowne Plaza Jeddah
06.2026 - CurrentRead More
Assistant Food and Beverage Manager
Pullman Hotels & Resorts West Bay Doha, Qatar
03.2023 - 12.2025Read More
Banquet Manager
Pullman Hotels & Resorts West Bay Doha, Qatar
12.2019 - 02.2023Read More
Assistant Banquet Manager
Mandarin Oriental Doha
11.2018 - 11.2019Read More
Banquet Manager
Crowne Plaza, Kochi
02.2018 - 10.2018Read More
Banquet Service Manager
InterContinental Muscat
08.2017 - 01.2018Read More
Assistant Banquet Manager
Intercontinental Doha The City, Qatar
03.2015 - 08.2017Read More
Banquet Supervisor
Intercontinental Doha The City, Qatar
04.2013 - 02.2015Read More
Restaurant Supervisor
Intercontinental Alkhobar, Saudi Arabia
04.2012 - 03.2013Read More
Captain Waiter
Intercontinental Alkhobar
12.2009 - 03.2012Read More
Waiter
Intercontinental Alkhobar
03.2008 - 11.2009Read More
Waiter
The Park Bangalore
09.2007 - 02.2008Read More
Waiter
Chancery Pavilion Bangalore
04.2006 - 08.2007Read More
Food Craft Institute Cochin
Diploma from Food & Beverage Service
Read More