Cooperative Education Student
King Abdullah Medical City
07.2024 - 08.2024
- Provided timely responses to patient inquiries, ensuring accurate representation of organization policies.
- Collaborated with cross-functional teams on integrated marketing campaigns for branding efforts.
- Developed and maintained strong patient relationships for increased positive patient experience.
- Resolved patient complaints with empathy, resulting in increased loyalty and repeat visits.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced patient satisfaction by promptly addressing concerns and providing accurate information.
