SHAWKAT RAMADAN
Jeddah,Saudi Arabia
Summary
Dynamic and results-driven professional with expertise in sales strategy and planning, team leadership, and revenue growth. Proven track record in key account management and business development, leveraging market analysis to drive performance. Skilled in CRM systems such as Salesforce, Fusion, and JDE, with a strong focus on negotiation and closing. Committed to enhancing customer relationship management while achieving organizational goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Sales Unit Head
Napco National
At Taif, Saudi Arabia
11.2023 - 01.2026
- Lead and manage sales team of 9 members to achieve and exceed monthly and annual targets
- Develop and implement sales strategies to increase market share aligned with company objectives.
- Monitor KPIs, sales performance, and competitive insights for improving performance
- Build strong relationships with key clients and stakeholders
- Train, coach, and motivate team members
- Prepare sales forecasts, budgets, and reports for senior management
- Successfully increased revenue by 12% within year over year (2024/2023)
- Ideal employee of year of 2024 at NAPCO National
Sales Team Leader
Napco National
At Taif, Saudi Arabia
02.2023 - 11.2023
- Managed sales operations and team performance
- Developed new business opportunities
- Negotiated contracts with major clients Like (IBRAND, SHUBRA, Family Saving & Al Hulas ) In Taif
- Achieved consistent target overachievement
- Expanded customer base by 7%
Sales Key Account (TTD) , (wholesale)
Napco National
Jeddah, Saudi Arabia
02.2016 - 02.2023
- Manage portfolio of key strategic accounts generating high annual revenue
- Develop strong relationships with decision-makers and stakeholders
- Prepare customized sales proposals and presentations
- Negotiate contracts and pricing agreements
- Achieve and exceed sales targets consistently
- Identify upselling and cross-selling opportunities
- Monitor market trends and competitor activity
- Improve customer retention and satisfaction
- Ideal employee of year of 2017 at NAPCO National
- Key Results:
- Increased account revenue by 14%
- Won 23 major contracts
- Retained 100% of top clients
Sales Executive
Speed Ahmed Hassan (P&G) agent
Menoufia
12.2014 - 01.2016
- Developed new clients and business opportunities
- Conducted product presentations and demos
- Followed up leads and closed deals
- Maintained CRM records and reports
- Supported senior sales team
Education
Bachelor's degree - (Business Administration & Accounting)
Menoufia University
Menoufia, Egypt 09.2009 - 07.2013
Skills
- Sales Strategy & Planning
- Team Leadership & Coaching
- Revenue Growth & Forecasting
- Business Development
- Market Analysis
- CRM Systems (Salesforce, Fusion, JDE)
Technical Skills
MS Office (Excel, PowerPoint)
Data Analysis
AI Application in Excel
Power BI
Power Query
Market Analysis
Accomplishments
- Top Sales Performer – 2017 & 2024
- Best Key Account Growth Award
- Exceeded annual target by 6%
Certification
- Data Analysis from Institute of Management Professionals, July 2025
- AI Application in Excel, Power BI Diploma (44 Training Hours)
LANGUAGES
Arabic – Native
English – Proficient
Affiliations
- Education and soft skills
Timeline
Sales Unit Head
Napco National
11.2023 - 01.2026
Sales Team Leader
Napco National
02.2023 - 11.2023
Sales Key Account (TTD) , (wholesale)
Napco National
02.2016 - 02.2023
Sales Executive
Speed Ahmed Hassan (P&G) agent
12.2014 - 01.2016
Bachelor's degree - (Business Administration & Accounting)
Menoufia University
09.2009 - 07.2013