SHEHBAZ LAKDAWALA
Summary
Senior Logistics and Supply Chain Executive with 29+ years of experience, including 17+ years in senior leadership roles across Qatar, Oman and India. Proven expertise in P&L management, business transformation, commercial growth, air cargo, freight forwarding, express logistics, contract logistics, warehousing and distribution. Managed revenues exceeding USD 21 million while consistently delivering profit growth, market share expansion, operational excellence and customer-focused business solutions.
Overview
8
8
years of professional experience
Work History
Country Manager
NBOX Logistics W.L.L.
Doha
09.2025 - 12.2025
- Selected to lead business diversification and establish a new freight and logistics vertical.
- Developed end-to-end logistics solutions covering freight forwarding, warehousing, distribution and last-mile delivery.
- Created go-to-market strategy, pricing models and commercial framework.
- Implemented KPI-driven performance management and operational improvement initiatives.
- Built scalable operating procedures, vendor ecosystem and strategic partnerships.
Manager – Cargo GSA & Freight
Space Cargo WLL
Doha
03.2024 - 08.2025
- Managed Cargo GSA operations for Flydubai, Philippine Airlines, Shenzhen Airlines and Akasa Air.
- Increased Flydubai cargo volumes by 7% and Philippine Airlines volumes by 12%.
- Successfully onboarded Shenzhen Airlines and Akasa Air, expanding market coverage.
- Achieved 30 tons monthly cargo uplift for Shenzhen Airlines within six months.
- Developed freight-forwarding partnerships across China, UAE, USA, Japan, Malaysia and Australia.
General Manager / Country Head – UPS Express & Supply Chain Solutions
GWC Qatar
Doha
06.2018 - 12.2023
- Reported to Group CEO with full responsibility for business growth, strategy and P&L.
- Delivered approximately 20% annual net profit growth.
- Expanded UPS market share from 1% to 20% in Qatar.
- Led 70+ employees across commercial and operational functions.
- Developed Healthcare and Vaccine Logistics solutions.
- Established strategic partnership with Qatar Post.
- Achieved 100 tons cargo volume through UPS Supply Chain Network.
Education
Logistics Management Certification -
Indian Institute of Management (IIM)
PG Diploma - Export Import Management
Bachelor of Arts - Political Science
Maharaja Sayajirao University
Skills
- P&L Management
- Business Strategy
- Commercial Leadership
- Revenue Growth
- Air Cargo GSA
- Freight Forwarding
- Supply Chain Management
- Contract Logistics
- Warehousing & Distribution
- Transportation
- Market Expansion
- Strategic Partnerships
- Operational Excellence
- Cost Optimization
- Team Leadership
- KPI Management
Custom
- Managed P&L and annual revenues exceeding USD 21 million.
- Delivered approximately 20% year-on-year net profit growth as Country Head – UPS Qatar.
- Expanded UPS small package market share from 1% to 20% in Qatar.
- Led teams of 70+ professionals across operations, sales, customs and customer service.
- Launched Shenzhen Airlines and Akasa Air cargo operations in Qatar.
- Achieved 30 tons monthly cargo uplift within six months of Shenzhen Airlines launch.
- Invited by Qatar Ministry of Commerce & Industry to contribute to logistics sector development discussions.
Earlier Career
EARLIER CAREER – Leadership Roles ( 2010 - 2018 )
NTT Cargo (Saud Bahwan Group) • FedEx Express • Haiko Logistics
EARLER CAREER – ( 1996 – 2010 )
Jeena & Company • HSBC Bank • Tata Teleservices • ICICI Bank • Links Cargo Agencies • Gati • Elbee Services• Indian Express Publication
Timeline
Country Manager
NBOX Logistics W.L.L.
09.2025 - 12.2025
Manager – Cargo GSA & Freight
Space Cargo WLL
03.2024 - 08.2025
General Manager / Country Head – UPS Express & Supply Chain Solutions
GWC Qatar
06.2018 - 12.2023
Logistics Management Certification -
Indian Institute of Management (IIM)
PG Diploma - Export Import Management
Bachelor of Arts - Political Science
Maharaja Sayajirao University