A highly experienced Security Officer with 2 years of experience in managing complaints, identifying and resolving irregularities, and preventing theft of property. Proven ability to successfully gather information, identify and implement resolutions, plan follow-up, and log and file incident reports. Demonstrated commitment to ensuring safety and security through actively patrolling premises and identifying violators.
Overview
4
4
years of professional experience
Work History
Security Officer
G4S Security
01.2021 - 03.2023
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Collaborated with cross-functional teams to address safety concerns and develop preventive measures, reducing incident rates.
Contributed to a reduction in accidents through diligent monitoring of employee compliance with safety protocols.
Maintained accurate records of safety incidents, ensuring timely reporting to regulatory agencies as required.
Reported irregularities such as fire and safety hazards to maintenance.
Improved workplace safety by conducting regular inspections and identifying potential hazards.
Sales Supervisor
Reckitt Benckiser Pakistan- Veet, Brand Marketing
04.2019 - 06.2020
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Checked store merchandise regularly for proper display and replenishment.
Analyzed sales data to set quotas and assess potential areas of growth.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Bachelor of Science - Medical Microbiology And Bacteriology
Peshawer Unversity
Peshawer, Pakistan
09-2019
No Degree - Occupational Health And Safety
Venture Gulf Training Center
Doha, Qatar
12-2023
Skills
Stationary surveillance
Dispatch
Theft prevention training
Emergency Management
Crisis intervention training
Criminal law knowledge
Crisis intervention training
Conflict resolution techniques
Timeline
Security Officer
G4S Security
01.2021 - 03.2023
Sales Supervisor
Reckitt Benckiser Pakistan- Veet, Brand Marketing
04.2019 - 06.2020
Bachelor of Science - Medical Microbiology And Bacteriology